G2

Salma M.

Telesales Team Leader

Small-Business (50 or fewer emp.)

7/30/2026

"Excellent Support and a Reliable Business Communication Platform"

5/5

What do you like best about Maqsam?

What I like best about Maqsam is the outstanding support team. They are professional, responsive, and always willing to help through emails and meetings. I also appreciate that they genuinely listen to customer feedback and implement many of the suggested improvements, which has made our daily work much easier. Our Account Manager, Hadeel Jamal, has also been exceptional with her continuous follow-up and support. Review collected by and hosted on G2.com.

What do you dislike about Maqsam?

Honestly, I haven't encountered any major issues during my experience with Maqsam. Whenever a challenge arose, the support team responded quickly and worked with us to resolve it. I also appreciated that they listened to feedback and continuously improved the platform. Review collected by and hosted on G2.com.

What problems is Maqsam solving and how is that benefiting you?

Maqsam has streamlined our business communication by providing a reliable cloud-based calling system that made it easier to manage customer calls, monitor team performance, and stay connected. It improved our team's efficiency, reduced communication issues, and helped us deliver a better customer experience. Review collected by and hosted on G2.com.