--- title: Maple CRM Reviews meta_title: 'Maple CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 37 reviews by the users' company size, role or industry to find out how Maple CRM works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 37 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Maple CRM Reviews **Vendor:** Maple CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.7/5.0 **Total Reviews:** 37 ## About Maple CRM Maple CRM is a cloud based customer relationship management software focusing on small and medium companies to manage their sales, order and service management functions. Maple CRM is empowered with intuitive features like quotation builder, mobile app (ios/android), geo tracking, call logging and various reporting functions. ## Maple CRM Pros & Cons **What users like:** - Users find Maple CRM to be **user-friendly and easy to implement** , facilitating smooth daily operations and support. (7 reviews) - Users commend the **timely and supportive customer support** of Maple CRM, appreciating their attentive and personalized assistance. (6 reviews) - Users appreciate the **efficiency** of Maple CRM in managing immigration cases, streamlining processes and enhancing transparency. (3 reviews) - Users appreciate the **effective customer management** capabilities of Maple CRM, enhancing their relationship strategies seamlessly. (2 reviews) - Users praise the **easy implementation** of Maple CRM, highlighting its user-friendly approach and supportive setup process. (2 reviews) - Users appreciate the **efficient lead management** of Maple CRM, enhancing transparency and saving time in immigration consultancy. (2 reviews) - Users appreciate the **user-friendly interface** of Maple CRM, making lead management and navigation a breeze. (2 reviews) - Users value the **easy customization** of Maple CRM, tailoring solutions perfectly to their business needs. (1 reviews) - Easy Integration (1 reviews) - Easy Navigation (1 reviews) **What users dislike:** - Users express concerns over **integration issues** with Maple CRM, noting limited options and a need for better automation. (2 reviews) - Users feel that the **limited customization** options in Maple CRM restrict their ability to fully tailor the system to their needs. (2 reviews) - Users find the **missing features** in Maple CRM limiting, particularly the lack of an HR management module. (2 reviews) - Users find the **learning curve steep** , especially when attempting to create graphs with larger datasets. (1 reviews) ## Maple CRM Reviews ### 1. User-Friendly CRM for Sales and Client Management **Rating:** 5.0/5.0 stars **Reviewed by:** Andy k. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Maple CRM?** Maple CRM is easy to use and highly reliable. It simplifies our day-to-day work by helping us manage leads efficiently through bulk uploads, lead segregation, status tracking, feedback updates, meeting scheduling, and client communication in one place. It saves a lot of time and makes our workflow more organized. **What do you dislike about Maple CRM?** We have had a good experience overall with Maple CRM. At times, a few interface improvements and faster loading in certain sections could further enhance usability. **What problems is Maple CRM solving and how is that benefiting you?** Maple CRM solves our challenge of managing 300+ daily leads by helping us easily upload, organize, and assign leads to staff. It also keeps follow-ups on track through daily reminders and client to-do lists, improving efficiency, organization, and productivity ### 2. Effortless and Supportive, Perfect CRM Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mamta K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Maple CRM?** I use Maple CRM for our daily activities, and it really helps streamline the workflow. It's very easy and simplified, making it efficient for us to regularly follow-up with our students. I also appreciate their very supportive customer support. Whenever we get stuck, we just call them or put an SR comment on the system, and they get back to us promptly. The initial setup was very easy, and I've been associated with them for over six or seven years. **What do you dislike about Maple CRM?** None **What problems is Maple CRM solving and how is that benefiting you?** Maple CRM helps us streamline the workflow in our daily activities and makes it easy to regularly follow-up with our students. ### 3. Simplifies Lead Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Guneet K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Maple CRM?** I use Maple CRM to handle leads and records for my company. It's very easy to use, solving almost everything for us. I really like the filter funnels as they allow me to see the data bifurcation easily, making data management straightforward. The initial setup was also very easy. **What do you dislike about Maple CRM?** nothing **What problems is Maple CRM solving and how is that benefiting you?** I use Maple CRM to handle leads and records. It's very easy to use and solves almost everything for us. I particularly like the filter funnels for easy data bifurcation. ### 4. Effortless Case Management and Streamlined Immigration Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Maple CRM?** What I like best about Maple CRM is how efficiently it manages skilled and work permit cases end-to-end, from lead tracking to visa outcome. It simplifies documentation, follow-ups, and compliance, making immigration consultancy deals faster and more transparent **What do you dislike about Maple CRM?** What I dislike about Maple CRM is the absence of an integrated HR management module. Adding features to track staff attendance and leave would make it a more complete system and improve overall operational efficiency **What problems is Maple CRM solving and how is that benefiting you?** Maple CRM solves the challenge of managing and tracking skilled and work permit immigration cases in an organized and systematic way. It benefits us by reducing manual work, improving follow-ups, and ensuring better transparency and efficiency across the entire consultancy process. ### 5. Highly Supportive Team and an Easy-to-Use, Friendly Maple CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhjot S. | Paid Search Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Maple CRM?** team is highly supportive, maple CRM is easy to use and UI is very friendly. **What do you dislike about Maple CRM?** it all great no challenges at all using from last 3 years. **What problems is Maple CRM solving and how is that benefiting you?** they are managing my leads integration and funnel for marketing perspective. ### 6. Organizational Boost but Needs More Automation **Rating:** 4.0/5.0 stars **Reviewed by:** Shini Thomas A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Maple CRM?** I like that Maple CRM is easy to use. It helps us organize ourselves and follow up with clients efficiently. Additionally, being able to upload documents makes the processes smoother. **What do you dislike about Maple CRM?** I think Maple CRM could be a little bit more automated. The initial setup was a bit challenging for others, especially with the workflow. **What problems is Maple CRM solving and how is that benefiting you?** I use Maple CRM for operational purposes, organizing daily tasks, and following up with clients effectively. ### 7. We have been using Maple CRM for some time. it has proven to be a reliable and efficient platform. **Rating:** 5.0/5.0 stars **Reviewed by:** SAGA M. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Maple CRM?** One of the standout features is the customization flexibility – we were able to tailor the CRM according to our workflow requirements. The integration options and automation tools save a lot of manual effort and improve overall productivity. The support team is also responsive and helpful whenever we need assistance. They ensure smooth functioning and provide quick resolutions. **What do you dislike about Maple CRM?** The only drawback we have noticed is that the interface design feels a bit outdated compared to some modern CRMs. A fresher, more intuitive look would make the experience even better. **What problems is Maple CRM solving and how is that benefiting you?** Maple CRM is helping us solve multiple challenges in our business operations. Earlier, it was difficult to track leads, manage follow-ups, and maintain proper records of clients, which often led to missed opportunities. With Maple CRM, all our customer data, communication, and tasks are centralized in one place, making it easy for the team to stay organized. The automation features reduce manual work by sending reminders, updating statuses, and generating reports automatically. This has saved us a lot of time and minimized errors. Customization is another big advantage – we can adapt the CRM to our own workflow instead of forcing our processes to fit into the system. ### 8. Efficient and Supportive CRM for Lead Management **Rating:** 4.5/5.0 stars **Reviewed by:** Shani O. **Reviewed Date:** November 01, 2025 **What do you like best about Maple CRM?** I have been using Maple CRM for about a year, and it has been a great experience. The software is very user-friendly, easy to navigate, and helps manage leads and customer data efficiently. The support team is always responsive and provides excellent assistance whenever needed. Getting good support is often difficult with other software, but with Maple CRM, I’m very happy and satisfied. Overall, a reliable CRM solution for small and medium businesses. **What do you dislike about Maple CRM?** I don’t have major complaints, but it would be nice if Maple CRM added more integration options and improved the mobile interface. **What problems is Maple CRM solving and how is that benefiting you?** I use Maple CRM to efficiently manage leads and customer data. It's easy to navigate and provides excellent assistance, benefiting my medium business significantly. ### 9. Outstanding Support and Professional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Sarita S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Maple CRM?** Excellent experience with Maple CRM. Every single query was handled smoothly and professionally **What do you dislike about Maple CRM?** Why they are so supportive, everytime. Good Service **What problems is Maple CRM solving and how is that benefiting you?** They solved our workflow and customer tracking problems, helping us respond faster and close better. ### 10. Good Experience with This Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ramesh N. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Maple CRM?** Ease Of Use and Ease of Implementation . always **What do you dislike about Maple CRM?** Nothung as of now . the cost compare to fearture is good **What problems is Maple CRM solving and how is that benefiting you?** nothing - [View Maple CRM pricing details and edition comparison](https://www.g2.com/products/maple-crm/reviews/maple-crm-review-5067645?section=pricing&secure%5Bexpires_at%5D=2026-07-13+04%3A54%3A20+-0500&secure%5Bsession_id%5D=a1ace7bd-7150-4ae3-bd0f-06180f3e07f1&secure%5Btoken%5D=df41c6478b644237965066c367c7658d695e512535edbf84e10b5e8e76145b7b&format=llm_user) ## Maple CRM Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) ## Maple CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Maple CRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,835 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,462 reviews)