G2

Ramalingeswara Rao V.

Associate System Engineer

Small-Business (50 or fewer emp.)

8/28/2026

"ManageEngine ADSelfService Plus: Easy Deployment and Powerful Self-Service Security"

5/5

What do you like best about ManageEngine ADSelfService Plus?

What I like best about ManageEngine ADSelfService Plus is its ability to significantly reduce help desk workload by enabling users to securely reset their own passwords and unlock their accounts without IT intervention. The solution is easy to deploy and provides a centralized platform for self-service password management, multi-factor authentication (MFA), and single sign-on (SSO). The value is good compared to what we are paying. ManageEngine ADSelfService Plus provides useful password self-service, account unlock, MFA, and password management capabilities that help reduce the IT help desk workload and improve user productivity. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine ADSelfService Plus?

While ManageEngine ADSelfService Plus provides strong self-service and security features, some areas could be improved. The user interface can feel dated in certain sections, and navigating through advanced configuration options may require additional learning for new administrators. Initial setup and integration with multiple applications, MFA providers, or complex Active Directory environments can take time and careful planning. Review collected by and hosted on G2.com.

What problems is ManageEngine ADSelfService Plus solving and how is that benefiting you?

ManageEngine ADSelfService Plus helps address common identity and access management challenges by enabling users to reset their passwords and unlock their accounts without contacting the IT help desk. This reduces the number of password-related support tickets, allowing the IT team to focus on higher-priority tasks and projects. Review collected by and hosted on G2.com.