G2

Verified User in Machinery

Small-Business (50 or fewer emp.)

8/13/2026

"Clear UI, Helpful Support, and clear overview"

4.5/5

What do you like best about Makula?

Clear UI, helpful support, and a smooth onboarding process. It also makes it easy to track communication across several email threads, combining messages from suppliers, customers, and internal teams in one place. Review collected by and hosted on G2.com.

What do you dislike about Makula?

There aren’t many downsides. It’s very clear—what you see is what you get. The main thing is taking the time to get used to the software and the process that comes with it, but that isn’t really a downside of Makula. It would be the same with any software. Review collected by and hosted on G2.com.

What problems is Makula solving and how is that benefiting you?

In general, it’s not about one specific problem. The Makula team is very open to feedback, improvements, and suggestions. They don’t always get resolved right away (which is understandable), but around 80% of the points are either solved within a week or a month (depending on impact) or are already being worked on by the team. All other points are acknowledged and planned for future development. Review collected by and hosted on G2.com.