G2

Fabien C.

Bureau des Stages

Small-Business (50 or fewer emp.)

9/3/2026

"Powerful Visual Automation for Complex Workflows"

4.5/5

Describe the project or task Make helped with:

Make is a versatile visual automation platform that allows users to connect various services like WordPress, webhooks, HTTP requests, and OpenAI into complex workflows. It offers powerful automation capabilities with features like filters, retries, error handling, and integrations, making it suitable for both simple and advanced business processes.

The platform is designed to be user-friendly, enabling users to visually design, test, and adjust workflows without needing extensive technical knowledge. This flexibility makes it an excellent choice for businesses looking to streamline operations and reduce development and maintenance efforts.

Make's value proposition lies in its ability to handle both straightforward automations and intricate logic within the same platform, providing a cost-effective solution for complex workflow needs. Review collected by and hosted on G2.com.

What do you like best about Make?

What I like best about Make is the flexibility of its visual automation platform. I use it to connect WordPress, webhooks, HTTP requests and OpenAI in fairly complex workflows without having to build everything from scratch.

Once the scenario is correctly configured, the automation is very powerful: filters, retries, error handling and integrations make it possible to create robust business processes while keeping the workflow understandable visually.

I also appreciate that Make can handle both simple automations and much more advanced logic within the same platform. Make offers very good value for the price, especially for complex workflows that would otherwise require custom development. For my use case, being able to connect WordPress, OpenAI, webhooks and other services in one visual platform saves both development time and ongoing maintenance effort. The value is strong, particularly as the automation becomes more complex. Review collected by and hosted on G2.com.

What do you dislike about Make?

The main downside is that some technical issues are difficult to diagnose from the visual interface alone. I encountered a case where modules looked correctly connected on the canvas, but the actual scenario structure still treated them as orphaned modules, which caused unexpected webhook behavior.

Error handling can also be a little unforgiving: a temporary HTTP/network issue can deactivate an instant scenario if no retry handler has been configured. It would be helpful if Make made these risks and the recommended retry/incomplete-execution settings more visible by default.

Overall, the platform is powerful, but troubleshooting advanced scenarios sometimes requires digging deeper than the UI suggests. Review collected by and hosted on G2.com.

Recommendations to others considering Make:

To enhance the user experience, it would be beneficial if Make provided more detailed diagnostic tools within the visual interface. This could include a module dependency map or a more intuitive error reporting system.

Additionally, offering a guided setup for retry and error handling configurations could help users avoid common pitfalls and ensure smoother automation processes.

Finally, integrating a community-driven knowledge base or forum directly into the platform could provide users with quick access to solutions and best practices shared by other users. Review collected by and hosted on G2.com.

What problems is Make solving and how is that benefiting you?

Make helps me automate workflows between WordPress, webhooks, OpenAI and other services without having to build a custom backend for every integration.

For my internship platform, I use it to receive new data, validate it, route it through an AI review process, handle retries and send the result back to WordPress automatically. This saves a significant amount of manual work and makes the process much more scalable and reliable.

The biggest benefit is that I can design and adjust complex business workflows visually, test them step by step, and keep improving the automation without having to redevelop the whole system each time. Review collected by and hosted on G2.com.

Response from Marketing Ops Make of Make

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Hello Fabien,

Thank you for sharing your positive experience with Make. We're glad to hear that the flexibility and powerful automation capabilities have been valuable for your complex workflows. We appreciate your detailed feedback and will take your suggestions for future improvements.

Regarding some of the points you mentioned, I'd recommend checking out our Make Grid, an automatically generated visual map designed to organize all your Make automations and AI solutions to help you scale at speed. Grid will give you the right overview and show you the whole automation landscape.

Also, if you ever seek a community-driven knowledge base, we have the Make Community, a forum filled with Make users and experts who advise each other on their setups and share their experience. You can search the content of the Community right from the scenario editor by clicking the "Help" icon in the top-right corner and typing your request.

Thank you so much,

Vendy from the Make Team