The ease of set up - once you have a template it's easy to set up with brand new email accounts. My company sets up various gmail accounts on a weekly basis for customer support. Once you learn how to format a template to fit mailmerge, customer communication becomes a breeze. Review collected by and hosted on G2.com.

I don't have any negative feedback regarding mailmerge - it completely satisfies my use cases. Review collected by and hosted on G2.com.