I love Mailjet's real-time collaboration feature within the email builder. It allows our marketing and design teams to work together on the same template simultaneously, similar to working in Google Docs, which eliminates the need for constant back-and-forth revisions. I also appreciate the reliable SMTP relay and marketing tools that are integrated into a single platform, providing incredible value as we don't have to switch between different services for managing our outbound emails. Moreover, Mailjet's clean, intuitive dashboard and its detailed sub-account structure help in organizing multiple client projects or brands. Their real-time analytics and tracking are top-notch for monitoring open and bounce rates instantly, and are incredibly beneficial right after launching a marketing campaign. Plus, the platform's detailed bounce and block tracking allows us to quickly clean up inactive email addresses, helping maintain a pristine sender reputation. Review collected by and hosted on G2.com.

While Mailjet is excellent for our day-to-day needs, its advanced marketing automation could be expanded. Setting up complex, highly conditional behavioral workflows can sometimes feel a bit restrictive, and it would be great to see more flexibility there. Additionally, when we are designing exceptionally large email layouts with heavy imagery, the drag-and-drop builder interface can occasionally experience lag. Expanding their customer support availability for lower-tier plans and offering a wider variety of modern, pre-built template designs out of the box would greatly enhance the overall experience. Review collected by and hosted on G2.com.