G2

Martin B.

Semesterpraktikant

Enterprise (> 1000 emp.)

6/29/2022

"A good hotel mailing platform"

4/5

What do you like best about Mail Pilot?

Best of all, or most amazing, is the scalability of the product. I was able to enter 10 of my guests as well as test with up to 2000 guests using all of the features mentioned. The filtering and the overall data management I would mention as the best points here. From the perspective of software fluidity, there is also nothing to complain about from my side. There has not been a single crash or bug that has interfered with my tasks with Mail Pilot. Review collected by and hosted on G2.com.

What do you dislike about Mail Pilot?

Since I already have experience with information visualization and appreciate e.g. Power BI or Tableau functions, I would find it great on the part of the product solution if the users had more choice in the graphics generated. Here are meant both the colors, shapes and options for export as a CSV file. Review collected by and hosted on G2.com.

Recommendations to others considering Mail Pilot:

For new users, I would recommend first of all using a few test guests to try out all functions. It is damn interesting what the solution offers. Review collected by and hosted on G2.com.

What problems is Mail Pilot solving and how is that benefiting you?

Of course, we also had a problem, which is why we rely on this solution. Our guests were always reachable thanks to the deposited mail. Now you could simply send mass emails to all our guests via a host, but that wouldn't be very nice. Thanks to Mail Pilot, we have managed to separate our guests, for example, we only provide our international guests with specific information, and at the same time provide our national guests with other facts and offers, in order to draw their attention to the hotel. Review collected by and hosted on G2.com.