G2

Tejas H.

Deputy Manager

Small-Business (50 or fewer emp.)

4/19/2022

"MAHAONLINE: A perfect place to get all important government documents right from your home"

5/5

Describe the project or task MahaOnline helped with:

In 2021 all Indians were locked down in homes due to the severe second wave of the covid-19 pandemic. All government offices were working at 50% of their capacity. So it is difficult to apply for an income certificate for the financial year 2020-21 by the offline procedure. At that tough time, mahaonline helped me to get my income certificate right from the comfort of my home with very less fees. I used the mahaonline facility through the citizen portal. Review collected by and hosted on G2.com.

What do you like best about MahaOnline?

1. This service is provided by the government directly to citizens so all documents issued are authentic and legal.

2. We get all required government documents such as income certificate, age nationality domicile certificate, birth certificate, death certificate etc. online without visiting the office.

3. The cost for applying for each certificate is also less and is decided by the government itself so users don't need to pay any extra commission to anyone to get the document. Review collected by and hosted on G2.com.

What do you dislike about MahaOnline?

No, cons were noticed but would like to give a few suggestions:

1. The stipulated time to get documents issued is quite long and sometimes documents get issued beyond the timespan declared by the government.

2. The facility is available for citizens of Maharashtra state only. Citizens need to apply separately for central government documents. Review collected by and hosted on G2.com.

Recommendations to others considering MahaOnline:

As this service applies to citizens of Maharashtra only so I would recommend this service to everyone to get their documents online from home at a very less cost. Review collected by and hosted on G2.com.

What problems is MahaOnline solving and how is that benefiting you?

1. Nowadays every part of the world is getting digitalized so the government also putting lots of effort to provide its services to citizens online its admirable.

2. All documents we get through the online portal are equally valid and the same which are issued offline or via offices.

3. While applying offline it takes a lot of time to arrange a hard copy of documents, to get forms from the offfice, properly & accurately fill the forms, submit the form by waiting hours in queue etc. all this time is saved by this portal.

4. If your application is rejected due to a fault in the application citizen can appeal again by making necessary changes to it.

5. It also helped a lot to relieve pressure on government employees. Review collected by and hosted on G2.com.