G2

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

10/8/2020

"Great Customer Service and Always there for our team"

5/5

Describe the project or task Magna5 helped with:

The Magna5 team helps our sales users with setting up their equipment and other various projects that come along, including O365 migration. There were several thousand users that needed help with our O365 migration, and they were quick to come up with a solution to help us out! Review collected by and hosted on G2.com.

What do you like best about Magna5?

Their 24/7 tech support is always available. They always answer the phone when a user calls. They also have support through email which is beneficial for our remote users. When we have little to no time, they are willing to work with us to help our users out with whatever problems (IT related) they may have. When we need a specific time frame with a project, they always have enough staff to help with our issues. Review collected by and hosted on G2.com.

What do you dislike about Magna5?

Sometimes we have to follow up more than once on an issue that was already discussed. Other than that, they have been a good asset to our company and we value their help. Review collected by and hosted on G2.com.

Recommendations to others considering Magna5:

If you're looking for a company to help with your technical needs, Magna5 is the place to go. They provide 24/7 support and other services to help with all of your IT needs. Magna5 offers many different services for all of your technical needs, including support, infrastructure, and networking. They are willing to work with you on all IT needs that require a quick response time. Review collected by and hosted on G2.com.

What problems is Magna5 solving and how is that benefiting you?

User end setup and support. We realized when we have a major project that requires our team to reach out to several hundred people, Magna5 is willing to help. They have also assisted with other roll-outs including O365 migration and PC deployments. Review collected by and hosted on G2.com.

Response from Ryan Burns of Magna5

edit

Thank you so much for such a solid endorsement. Could ask for more and I'm so glad you're seeing great results. We are happy to take the pressure off your IT team in overseeing large-scale PC and Microsoft 365 rollouts.

See how Magna5 improved