G2

Jason M.

Mid-Market (51-1000 emp.)

9/10/2020

"Magna5 has been a great partner to extend our team and keep our IT assets safe and secure."

5/5

Describe the project or task Magna5 helped with:

Magna5 provides managed services for network monitoring & configuration, server monitoring and patch management. They also provide DR services to give us the benefit of geo-diversity in the event of a disaster. Review collected by and hosted on G2.com.

What do you like best about Magna5?

The ease of doing business with them at a fair price. Their team members are very knowledgeable and professional at every level. When they make mistakes they take full accountability and correct the issue and put controls in place to ensure it is not repeated. They are a true trusted partner. Review collected by and hosted on G2.com.

What do you dislike about Magna5?

They only focus on Infrastructure related solutions and managed services. It would be interesting to see if they expanded into full application support and development what they could offer. Review collected by and hosted on G2.com.

Recommendations to others considering Magna5:

When comparing to other MSP's make sure you are comparing the full solution. I found that there were hidden costs in lower quotes for services. When compared apples to apples Magna5 was the winner. They don't hide fees or try to over sell you on services. Review collected by and hosted on G2.com.

What problems is Magna5 solving and how is that benefiting you?

We have a very limited size IT team. Magna5 gives us the benefit of a large team without the high costs. They provide excellent help desk support and have really impressed our end users with their knowledge and responsiveness. Leveraging their people gives us the ability to scale without extra cost and administrative overhead. In addition, they free up my senior administrators to focus on the strategic projects and not get bogged down with the tactical day-to-day requests. Review collected by and hosted on G2.com.

Response from Ryan Burns of Magna5

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We appreciate you taking the time to write a great review for us. Our unwavering commitment is to ensure your network is always up and running and protected from cyber threats. We’re glad to be a part of your team watching your network for reliable uptime and performance.