KM

kerry m.

Director of Graphic Design and Branding

Mid-Market (51-1000 emp.)

2/14/2024

"A true single-source of truth for our little creative team"

5/5

What do you like best about Lytho?

We have an in-house marketing and design team, and this platform covers a remarkable number of our needs in a single solution: request submission, project management, team communication, online proofing, digital asset management (DAM), asset sharing, and now even templating with Tempo. We use it all day, every day, and it has become a central part of our workflow. It serves as our single source of truth, and it's incredibly reliable—we've never experienced an outage.

One of its greatest strengths is flexibility. The platform is highly customizable, and organizations willing to invest some time in configuring forms, views, workflows, and account settings will get tremendous value from it. We created customized request forms that allow departments across our organization to submit work requests, which can then be converted into projects where we manage communication, reviews, approvals, and proofing all in one place. I also use several custom views that allow me to quickly see tasks assigned to my team and monitor workload at a glance.

More recently, we implemented Tempo, their templating solution. This tool is incredible and integrates directly with our design software, allowing us to convert professionally designed pieces into editable templates for staff. The support we received throughout the rollout has been exceptional—truly the gold standard. Every member of the team we've worked with has been knowledgeable, responsive, and genuinely invested in our success. Beyond helping us learn the product, they've taken the time to understand our organization's goals, operational challenges, and processes. Their recommendations consistently reflect a deep understanding of how creative and marketing teams function, making them feel more like strategic partners than software support staff.

The knowledge base is also excellent. It provides clear, step-by-step guidance for a wide range of features and workflows, which has been especially helpful for some of our less tech-savvy users.

Last but certainly not least, the people behind the platform are outstanding. Our account team is always quick to respond, eager to share best practices, and receptive to feedback. They take customer suggestions seriously, and it's clear that continuous improvement is a priority. New enhancements and thoughtful updates are released regularly, demonstrating a genuine commitment to helping customers succeed. Review collected by and hosted on G2.com.

What do you dislike about Lytho?

The flexibility of the tool is invaluable, but the freedom of that means that some internal protocols need to be set to keep everyone on the rails. Review collected by and hosted on G2.com.

What problems is Lytho solving and how is that benefiting you?

Lytho has helped us solve several challenges that are common for in-house creative teams. Before implementing it, requests, feedback, files, and project communication were spread across emails, meetings, and shared drives, making it difficult to maintain visibility and consistency.

Today, Lytho serves as our single source of truth. All project requests come through a standardized intake process, which helps us gather the information we need upfront, prioritize work more effectively, and reduce back-and-forth communication. Project conversations, proofs, approvals, and files are all centralized, giving both our team and stakeholders clear visibility into project status.

The DAM has also improved how we store, find, and share assets across the organization. Instead of searching through folders or relying on individuals to locate files, staff can quickly find approved, up-to-date assets on their own.

Tempo is a recent addition for us, but we're optimistic about its potential. Our goal is to scale our team's capacity by empowering staff to create approved materials on their own while maintaining brand standards. We're also hoping it will reduce the need for departments to seek out their own solutions, which can often result in off-brand materials.

Overall, Lytho has increased efficiency, improved visibility, reduced administrative overhead, strengthened brand governance, and helped our small team support a large organization more effectively. Review collected by and hosted on G2.com.

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Rating Updated (6/17/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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