G2

Adam G.

IT Manager

Mid-Market (51-1000 emp.)

1/11/2022

"Solid platform with amazing support"

4.5/5

What do you like best about LuxSci?

LuxSci's support team is a lifesaver for our use case. I am a single IT team that has over 100 internal users and 500 external partners. Our external partners leverage LuxSci for secure and safe email correspondence. Without Luxsci's attentive and knowledgeable support team, I would be drowning. Review collected by and hosted on G2.com.

What do you dislike about LuxSci?

I find some struggles with the ProofPoint integration regarding licensing, although support is always available to help answer and resolve any open issues I have. Review collected by and hosted on G2.com.

Recommendations to others considering LuxSci:

LuxSci is a solid platform with a support team that is always there to make your life easier. They are very competitive on cost and can scale with our rapid growth. Review collected by and hosted on G2.com.

What problems is LuxSci solving and how is that benefiting you?

LuxSci offers a HIPAA secure platform for our partnered providers to use for client communication. The configuration through onboarding made it essentially set and forget. Review collected by and hosted on G2.com.

Response from Kacie Ward of LuxSci

edit

Hi Adam, thank you for leaving us a review. I'm happy to hear that onboarding was a breeze and that your external partners have adopted LuxSci's secure email services. Please continue to reach out to our support team with any ProofPoint questions and our team of experts will help you work though any licensing issues. Thanks again for leaving a review and for being a LuxSci customer!