The most important service from LuxSci is the layers of security and encryption. We're a small custom builder firm without an IT department. Knowing that LuxSci places the highest priority on security and account defense means we don't have to become experts ourselves. HIPAA compliance probably greatly exceeds our security needs, but knowing that our communications with our clients are treated as if we're trading medical records means that our clients' personal and financial information are protected to the highest regulatory standard. Second most important is the robust administrative tools. Our team is spread across multiple locations, and LuxSci makes it easy to maintain our staff email accounts remotely. Review collected by and hosted on G2.com.

LuxSci is set up to easily administer accounts in large organizations that operate under tight government regulations. That requires a robust administrative portal, so for a small firm like ours, without IT knowledge, the administrative portal can be somewhat daunting. However, LuxSci's large and easily searched documentation library is very helpful for non-IT experts like us to understand how to run the service. And if we can't figure out how to resolve an issue, LuxSci's Support Team is among the best in terms of swiftness in response and thoroughness in resolutions. Review collected by and hosted on G2.com.