I have had HIPAA compliant email hosting with another company and have changed to LexSci due to emails not being received by people I am emailing and not receiving all of my emails. After my sales call with LuxSci, the second interview included Phil one of their technical support guru's. Phil talked me through specifics about how their HIPAA email services worked and assured me I would not have the same issues with their service. His answers to my questions reassured me and was the reason why I moved forward with LuxSci. Now I am going through the process of switching everything over. Phil called me this morning and went through the process with me, which was a little more complex than we had originally thought. He did everything on his end to make it an easier process and saved me tons of time and headaches. He will be following through and make sure I don't lose any email as this transition occurs. He is walking me through it step by step. He spent over 30 minutes with me initially on the phone and then through a Zoom meeting. I have never had an email or any other type of hosting service company do this. Fantastic customer service!!! Well worth the investment. Btw. While LuxSci is a little more expensive than what I was paying, it is well worth it. The security they offer for email is outstanding, with encryption being integrated into everything. It is easy, no complex processes that I have to follow. WOW is all I can say!!! Review collected by and hosted on G2.com.