--- title: Loom Reviews meta_title: 'Loom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2409 reviews by the users' company size, role or industry to find out how Loom works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 2409 scale: '5' date_modified: '2026-07-12' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Loom Reviews **Vendor:** Atlassian **Category:** [Video Communications Software](https://www.g2.com/categories/video-communications) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,409 ## About Loom Loom is video communication that moves work forward. Think of Loom as a tool that transforms how you share and understand ideas. Record your screen and camera bubble, then share your video instantly with a link. Sending a Loom saves time and enhances clarity compared to scheduling live meetings or crafting lengthy emails. You get more focus time (fewer meetings), with the clarity and nuance that comes with live conversation. And when you do need to meet live, Loom AI for meetings automatically records, organizes, and delivers AI-powered recaps, creating a searchable library of knowledge and insights. Key Features: ✔ Free screenshots: capture, edit, & share high-quality screenshots with a link ✔ AI-powered transcriptions and closed captions: available in 50+ distinct languages ✔ Video-to-text: automate documentation, messages, bug reports and more with a single click ✔ Loom AI for meetings- meeting notes, action items, and recap emails ✔ Instant screen and camera recording ✔ Easy editing: trim and stitch, edit like a word doc, annotate, and add overlays to your videos ✔ Viewer insights & engagement tracking ✔ Secure sharing with password protection & domain management Loom is for all kinds of teams, helping everyone from remote collaborators to educators communicate effectively. Whether your team is five or 50,000 strong, millions across 400,000 companies choose Loom to stay connected and share information effortlessly. ## Loom Pros & Cons **What users like:** - Users find Loom's **ease of use** transformative, simplifying communication and significantly reducing meetings and email exchanges. (330 reviews) - Users love Loom for its **easy recording** , allowing quick explanations and reducing confusion in team communication. (260 reviews) - Users appreciate the **user-friendly screen recording** of Loom, enhancing communication and boosting productivity for remote teams. (207 reviews) - Users love the **easy sharing** feature of Loom, simplifying communication and speeding up collaboration across teams. (192 reviews) - Users love Loom for its **quick and easy video recording** , streamlining communication and reducing misunderstandings in their work. (170 reviews) - Users value Loom for its **time-saving capabilities** , significantly reducing the need for meetings and streamlining communication. (155 reviews) - Users appreciate the **simplicity and efficiency** of Loom for enhancing communication and reducing unnecessary meetings. (144 reviews) - AI Integration (127 reviews) - Quick (123 reviews) - Video Content (115 reviews) **What users dislike:** - Users often face **recording issues** with Loom, mistakenly capturing the wrong screen and struggling with take consistency. (147 reviews) - Users find Loom's **limited features** restrictive, particularly regarding video downloads and creative branding options. (82 reviews) - Users often face **slow loading** issues, especially when internet connectivity is unstable, impacting video recording and conferencing quality. (64 reviews) - Users find the **limited free version** restricts video length and editing capabilities, hindering more polished content creation. (61 reviews) - Users experience **slow performance** during video uploads and internet interruptions, affecting overall video quality and workflow. (56 reviews) - Users are frustrated with the **video management limitations** of Loom, particularly the free tier's strict 25 video cap. (56 reviews) - Limited Editing (54 reviews) - Users often experience **poor video quality** with Loom, especially during longer recordings or uploads, affecting their overall experience. (54 reviews) - Limited Free Services (50 reviews) - Meeting Limitations (47 reviews) ## Loom Reviews ### 1. I love Loom; allows me to express myself online easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Loom?** It allows me to record my screen. Great user interface. Simple to setup/use **What do you dislike about Loom?** Wish free plan was 1 month vs 14 day trial. **What problems is Loom solving and how is that benefiting you?** I need to record myself doing walkthroughs. It benefits me by allowing me to easily record myself from my desktop. ### 2. Loom makes it easier!!!! **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon M. | Operations Sales Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2024 **What do you like best about Loom?** How easy we can create short training videos. **What do you dislike about Loom?** Sometimes when you have 2 or more screens, it could be confusing to select the recording window. **What problems is Loom solving and how is that benefiting you?** I work with marketing automation and I need to provide a lot of trainings, Loom helps me pre record short trainings to share with my clients ### 3. Just love Loom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Loom?** Easy to record and trim videos, sound quality is great. Having a library of stored videos that I can go back to and edit is fantastic. Loom has been a game changer in our business, I have been able to build processes and provide training by sharing loom videos with team members. I love that they can view videos at anytime **What do you dislike about Loom?** I wish I had more time to spend on enhancing my videos. **What problems is Loom solving and how is that benefiting you?** Loom has been a game changer for our business instead of spending 30-40min each time on training team members, I create short loom video and share.It has given me many hours back. ### 4. Looms have cut down on my meeting time and increase the efficiency of overall communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Loom?** These quick looms allow me to share any questions, comments, or concerns about a process. It allows me to work with all stakeholders, both internal and external. With these looms, I can clearly show what to do and reduce miscommunications. In addition, anyone can watch the loom. **What do you dislike about Loom?** How do more people not know about this product? I used these to work on our annual audit with DT, and it got to a point where they would send an email with a question and ask at the end, "Feel free to send a loom with your reply". They loved them as well, making our audit run much smoother. But they had never seen this tech stack. **What problems is Loom solving and how is that benefiting you?** Reducing the number of meetings, increase efficency working async, and reduce miss communications when trying to explain through an email and screenshots. ### 5. Simmple and quick screen recording **Rating:** 4.5/5.0 stars **Reviewed by:** Nabeel S. | Associate Cloud Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Loom?** Easy to setup and use. Supports webcam overlay. Instant video uploads. Cross platform availability. **What do you dislike about Loom?** Other tools are available with similar features for less. **What problems is Loom solving and how is that benefiting you?** Capturing what I see on my system including application bugs was a nightmare, this has been greatly optimized with Loom. ### 6. Helpful for sales and customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Loom?** Loom has been super helpful in creating short explanations of how to use Lucid software for my clients, either in a support capacity for current clients or for showing rather than telling prospective clients. I love how easy it is to record and then share the video. Every time I've made a video, I've gotten great feedback. My clients have appreciated the extra effort rather than sending them to a support page link. I've also used it to document and explain how processes work with my Lucid flowcharts. Video can be a powerful way to complement a visual process. The video can be embedded right within the Lucidchart for easy access. **What do you dislike about Loom?** Loom is great! No complaints. I don't dislike anything about Loom. **What problems is Loom solving and how is that benefiting you?** Explaining how to do something via the written word can be hard sometimes, especially if the support question is easy to answer but would take a paragraph to explain. So rather than taking multiple screenshots and writing a lengthy email, I can create a 30-60-second loom. Boom done! I save time and impress the customer, and we both win. ### 7. Almost perfect **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** Super simple to use, the sharing feature works very well. Browser extension works well, MacOS app, too. Used to have issues with long recording of "current tab" on browser, but it's finally gone! **What do you dislike about Loom?** Doesn't support multiple sessions on the MacOS app. I have several business, all using Loom, and I wish I could switch account easily. And/or for one account to have multiple identities (recording a Loom as a "Product Team" or as "myself" is useful sometimes) we could easily switch from one to another. I'm a consultant and I do recording for various clients, I don't always want to assume the same identity while doing so, and I don't want to pay for multiple Loom accounts, either. I currently do it all under the same account, but it's not ideal. **What problems is Loom solving and how is that benefiting you?** I used it to: - Record videos for training I provide online (https://nocodable.io/course/decouvrir-airtable-a-360---prix-limites-astuces-secrets-et-bonnes-pratiques) - Record videos to explain bugs to 3rd parties - they love it - Record videos to explain things to my team/partners - Share those by Slack, emails (Gmail embedding is awesome) I used to use Screencastify, and Loom is far better. Slightly more expensive, like 20% more I'd say, but much better to use, less friction, faster. ### 8. A tool that has genuinely taken work off my plate and freed up time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** It's so easy to use and implement. I use Loom every single day, mainly for creating training videos for our team and short reports for clients. I love how easy it is to search for previous recordings if you named them well. I also love how the AI tools can turn your video into a step-by-step guide or SOP instantly for you. It's literally freed up someone's job so that we can focus them on other things. When we send our own clients step-by-step trainings to help them when they're stuck, they have thanked us for the clarity we provided - but really it's thanks to Loom for creating the clear guide from our video. **What do you dislike about Loom?** There's honestly nothing I dislike about Loom. It's one of my top three tools. **What problems is Loom solving and how is that benefiting you?** It's fast-tracked our ability to create internal SOPs (which used to be extremely time-consuming). And when platforms or procedures change, it makes it easy for us to quickly create a new SOP. We can also create short videos that explain reports to our clients as well. ### 9. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** I like the ease of use. I like the ability to organize my recordings so I can give someone access to multiple screen shots they can follow. I love the background noise removal. Finally, I really like being able to record the screen and the conversation as I am teaching someone a particular program or method then I just send the the recording of the training and now they have a recording of their personal trianing that is just the two of us. It is fantastic and has saved me probably months of time, considering I have over 500 videos shot so far! **What do you dislike about Loom?** I use two screens and wish I could default the controls to the second screen, I move them after starting just a bit annoying. **What problems is Loom solving and how is that benefiting you?** Asyncronous learning has been a huge help the ability to have videos I can send out to explain certaing programs or processes. Also we needed a location for storing videos and more recently Loom has taken this role as well. ### 10. Save countless hours of meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** Loom works straight out oft he box. It's easy to work with and has awesome features, even for a free user. The Slack intergration saves even more time (if that was even possible!) **What do you dislike about Loom?** I honestly never had a single issue with Loom. If I could think of something it would probably be the screenshot tool working locally instead of having to upload the shot on loom and share it. But I almost never use it for that function. **What problems is Loom solving and how is that benefiting you?** I work with startups across the world and the timezones vary massively. Instead of me waiting to have a face to face catchup, often times I resolve to just sending them a Loom. They can watch it whenever they want while I am sleeping :) At the same time I do a lot of the in-depth analysis of their product while recording on Loom. That helps me a lot with Engineers because it's hard for a non engineer to put down in words what a bug they encountered was all about. There are so many problems that loom is solving but most importantly it gives me my time back. As a consultant (and a busy dad) this is the biggest resource it can provide me with. ### 11. Great function, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** Loom saves me from having multiple calls and online meetings with my team. A problem can be easily shared with me, allowing me to troubleshoot the issue and share a "fix it" video. Loom is also a great way to communicate, it's like having a meeting without having a meeting and who doesn't love that? Further, Loom makes it easy for me to create training materials for my team or convert troubleshooting videos to team training. Overall, Loom saves me time and energy. Loom has been easy to train my team members on; we have a few people who are computer illiterate and they are able to navigate the platform. Having the Loom extension makes it convenient to create a video at any time and it easily integrates with our system. **What do you dislike about Loom?** I don't see any downsides that Loom can control. I don't like seeing or hearing myself on the videos, but I'm learning to love it :) **What problems is Loom solving and how is that benefiting you?** Loom allows me to make my point without being interrupted. Often when troubleshooting live, the person whom I'm helping will speak over me, jump ahead or just not listen. By using Loom I can keep their attention and if they get sidetracked it doesn't take my time. Further I'm able to turn troubleshooting into training which means I don't have to explain the same thing over and over. Creating SOPs with easy steps has never been easier. ### 12. Loom has changed the way we communicate and people are watching and listening. **Rating:** 5.0/5.0 stars **Reviewed by:** Des F. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Loom?** We get to record complex ideas and use tools like Miro to illustrate what we do. No more boring documents or ambiguous PowerPoint slides. **What do you dislike about Loom?** It took me a few mistakes to master Loom. That was just me having to learn. I do not dislike anything about Loom. **What problems is Loom solving and how is that benefiting you?** Loom solves the problem of us being able to communicate complex ideas without resorting to boring documents or presentations that nobody reads. The benfit for us is that we get our point across, and people seem to want to watch our recordings. It also helps us to show what we do in our various tools like Miro, Figma, PowerPoint, Power Canvas, etc. ### 13. Save yourself time and minimize meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Loom?** That I get notified when someone watches it **What do you dislike about Loom?** Shifting between multiple screens is annoying and editing videos is unintutive **What problems is Loom solving and how is that benefiting you?** saving me time and explaining the context of my problem to a colleague without them having to jump on a call ### 14. Loom is the best app since Email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** click a button, record, click another - send the link. AI features become quite useful, with action items, title and the description done automatically. Just an an amazing overall time saver. I use it daily for several years now, which accounts to hundreds of hours of meetings otherwise. Also, the embed version for trello makes it super easy to put videos into descriptions, with ability to play them without leaving the card. Amazing stuff, really. **What do you dislike about Loom?** the controls for the app - the buttons and timer on the side cannot be "hidden" on video only for some reason. there's a setting for that, but it doesn't work for me on the mac. given how much I love the app, this little downside I ignore. **What problems is Loom solving and how is that benefiting you?** much easier than writing a documentation with screenshots. just way more convenient than explaining something in written form when it's about specific app actions ### 15. Very useful screen recording software **Rating:** 4.5/5.0 stars **Reviewed by:** Bikash P. | Product Research Analyst, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Loom?** The best aspect of Loom is its seamless and instant high-quality screen and video recording feature, which I primarily use to create tutorials and how-to videos. Additionally, it offers the capability to transcribe recorded videos into more than 50 different languages. I also appreciate its 14-day free trial, which is beneficial for anyone looking to evaluate the software before making a purchase. **What do you dislike about Loom?** Though it offers great video and sound recording quality, being entirely dependent on the internet can sometimes lead to lag. This may even require re-recording the same content, which can be frustrating. **What problems is Loom solving and how is that benefiting you?** By enabling high-quality video recording, Loom has simplified the process of conveying complex ideas, instructions, or feedback for me. This visual and auditory method of communication proves significantly more effective than traditional text-based emails or documents, particularly for visual learners like myself, or when the subject matter involves intricate details. ### 16. Extremely easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Loom?** The Chrome extension means that creating an instructional video is a couple clicks. **What do you dislike about Loom?** I don't think there's anything I dislike about Loom..... **What problems is Loom solving and how is that benefiting you?** I can create instant instructional videos on how to use software. while showing the software. Previously, I would have had to schedule a meeting and then set up the software on a screen to show users how to do the steps. Or, I would've written out the instructions. Now I do a quick video. It takes a fraction of the time it used to take. ### 17. Decent product **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Loom?** It does the job well enough, though some sites where you'd like to embed your videos don't support Loom. **What do you dislike about Loom?** I dislike the fact that they charged my card for the subscription renewal (annual plan) without sending me an email first. Not a fan of such surprises. That being said, I was planning to renew. The product itself is quite good. **What problems is Loom solving and how is that benefiting you?** It lets me quickly make and share product demos with customers. It's also a useful tool for explaining software issues I'm seeing with our engineering team. ### 18. Asset for small business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2024 **What do you like best about Loom?** It's simple, clean and professional. The AI features to cut filler words and silences automatically has made video a viable and beautiful option for cold sales pitches and the training I run with clients. **What do you dislike about Loom?** I would like a more advanced video trim feature. Currently video snips can only be added or shifted to the start of end. **What problems is Loom solving and how is that benefiting you?** It's differentiating my sales pitches by making them personal. My prospects can see the human speaking to them so I can engage and build liking and rapport - Something that cannot be done as effectively in text. ### 19. Time-saving with smooth videos that get the job done. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose P. | Content specialist and educator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2024 **What do you like best about Loom?** It's ease of use and suite of pretty nice tools. **What do you dislike about Loom?** The video cropping portion seems a bit hard to use. In all honestly, I have not used it in a while, so perhaps that has improved since last time I did. **What problems is Loom solving and how is that benefiting you?** Mostly saving time. I particularly love the fact that user can comment on certain portions of the video. It has saved me a couple of emails. ### 20. Free version is great productivity is up! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Loom?** The editing and collaborative tools are fantastic. Big Time saver. **What do you dislike about Loom?** I'd like to be able to have the paid version for a little cheaper right now it is currently out of budget. But the free version has been getting us by just fine. I am curious though as to if the paid version will increase productivity more. Customer support has been good and I appreciate the number of features loom has to offer. My team frequently uses loom and the implementation has been easy. Integration has also been easy as well as in general that use of use for our employees. **What problems is Loom solving and how is that benefiting you?** Communication and it is tremendously benefiting our team. ### 21. Easy to use, love the newer AI features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Loom?** It is so easy to use. I love that you can seamlessly choose to record with or without camera, and choose what you're sharing on your screen. I've found this so easy to use to collaborate with colleagues and share product enablement videos with customers. The feature that speeds up your video is fantastic, and I love the new trial AI features that summarise your video - I've found this so helpful. **What do you dislike about Loom?** I would love it if the option to anoynmously view a video was removed - it would be great to be able to see who had viewed and reacted. **What problems is Loom solving and how is that benefiting you?** Product education and enablement ### 22. Using Loom is an amazing time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** As the head of a Customer Support department, I find myself using Loom daily. It's extremely useful for creating how to videos for customers or recreating issues and recording them to share with my Development team. **What do you dislike about Loom?** Nothing major comes to mind. The only thing I can think of is I will sometimes see lag with the clickable links on the top right rendering on the page. **What problems is Loom solving and how is that benefiting you?** It's extremely useful for creating how to videos for customers or recreating issues and recording them to share with my Development team. ### 23. Instant video record for professional purpose is one click away now **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia E. | Email Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Loom?** Loom's like magic for remote work. Easy collaboration, easy video editing, turning them all into text. Like your personal assistant in capturing the screen. **What do you dislike about Loom?** For free users, they should increase the time limit. **What problems is Loom solving and how is that benefiting you?** For easy instant intro or explaination to sent over mail, I use this tool. It improves my process by enabling me to share instant video about any topic which is super smooth and easy. ### 24. Easy to use and reliable for asynchronous meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Uwem U. | Marketing Manager, Enterprise Acquisition & Expansion, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Loom?** Loom is the most reliable and easiest-to-use way for me to make a video recording with screen share when I can't have a meeting with someone. The Chrome extension makes it 10 times easier to start recording in 5 seconds. I particularly like the AI features, especially the auto-generated chapters in the video and description. **What do you dislike about Loom?** This may be because my internet connection fails sometimes, but once in a very blue moon, when I'm using the desktop app, my video recording fails to upload to Loom. It loads for what feels like an eternity, making the most reasonable next step re-recording the video. Also, how your profile pic at the corner of the video reloads when you change tabs. **What problems is Loom solving and how is that benefiting you?** Loom helps me have asynchronous meetings with colleagues. It also allows me to make video demos. ### 25. Saves lots of time in training! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Love that I can give, show and record tasks for my team for better understanding. These have then become a support to our team wide SOPs and training materials. **What do you dislike about Loom?** Don't love that I can't rearrange or order the videos. Not super user friendly in terms of being able to copy and move or arrange videos between spaces and library. **What problems is Loom solving and how is that benefiting you?** Saves lots of time not writing emails and giving instructions. Also helpful for meetings I want my team to see but can't be in/on. ### 26. Loom Gives Access to Clients No Matter Where The y Are **Rating:** 5.0/5.0 stars **Reviewed by:** Davinee H. | Client Success Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Loom?** We love the ability to share multiple libraries with any of of many clients in an easy to user easy to access venue. While limiting access is simple, allowing access is just as easy. Once the video is uploaded our clients can view as many time as they need with out requiring assistance from our team. This frees up time that in the past was dedicated to answering emails and forwarding videos on a as needed basis. **What do you dislike about Loom?** The edit function does not allow you to edit out the parts you want removed , it makes you keep the parts you like which does not jive with any other sofware I have used. **What problems is Loom solving and how is that benefiting you?** Providing access to training videos on demand to all of our different clients no matter where they are located. Provides access that is secure to only those who we provide access too. ### 27. Wonderful Gift for my clients **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Loom?** The mix between the way they see me & the feedback I'll give to them **What do you dislike about Loom?** For my 'old skool' laptop it's not working the way it should be....But thats my problem ofcource **What problems is Loom solving and how is that benefiting you?** De coaching is a lot more personal when they see me talking and making adjustments on there file ### 28. One Tool to manage all of our social platforms! Absolutely love it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Loom?** 1. Easy to use. 2. Flexibility 3. A lot of features. 4. It takes care of everything right from creating content (like video creation) to its management on social media platforms (FB, LinkdedIn, Insta and more). 5. Customer support **What do you dislike about Loom?** Nothing as of now! Loom has been of great help in creating great content. **What problems is Loom solving and how is that benefiting you?** I mainly use it to create interesting videos about our product and share it with our customers. Its so easy to share and as well track the number of views in the application. ### 29. Love Loom **Rating:** 5.0/5.0 stars **Reviewed by:** Marilyn A. | Virtual Assistant | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2022 **What do you like best about Loom?** Loom is very easy to use, with simple, straightforward features. It's such a helpful tool! I've recommended it to our team, and now we use it for our How-To Guide videos. **What do you dislike about Loom?** I haven't found anything I dislike about it yet—and I might not find anything at all. Plus, they had a promotion earlier that gave me a bigger storage limit, which has been really useful. **What problems is Loom solving and how is that benefiting you?** Loom makes sharing instructions easier for me and my team. ### 30. The best way to give feedback on creative projects when working remotely **Rating:** 5.0/5.0 stars **Reviewed by:** Becca R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Loom?** It's super intuitive for the person recording, and even more importantly it's very user-friendly for the receiver. I've never once had anyone come back to me with problems viewing the video. **What do you dislike about Loom?** Nothing. It's been fantastic. Even the way they've divided their paid and free features is very fair and straightforward, which is rare. I've used the paid features with clients and they're great but when I have to use a free version it's still highly functional. **What problems is Loom solving and how is that benefiting you?** When giving feedback on creative projects, it's quite clunky to try to explain exactly which part you're looking at and what you want changed. When you're recording the screen you can show the exact part you're giving feedback on and record your feedback as a voiceover. ### 31. Very useful for communication with clients and internal team **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Loom?** Sometimes it is easier to show someone something rather than trying to describe it. Loom allows me to share my screen and explain exactly what I am referring to when it comes to questions with our software products. It also allows me to record screen and show teammates how I am doing certain actions in our CRM, and expalin and show how they can access the same tools. I use it every day. **What do you dislike about Loom?** There are very few downsides to using Loom. It is easy to integrate and implement into your work, and so far the customer support has been excellent. **What problems is Loom solving and how is that benefiting you?** Long emails and impersonal connections with prospects ### 32. Easy platform for recording and sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Alex N. | Independent Consultant/Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Loom?** It's easy to use in meetings and in recording trainings. **What do you dislike about Loom?** Nothing it's very good. I was able to learn how to use it quickly. **What problems is Loom solving and how is that benefiting you?** It helps with documenting things tha t are very deliberate and based on configuration. Complex processes. ### 33. Easiest way to cut down on meetings and create tutorials! **Rating:** 5.0/5.0 stars **Reviewed by:** Sara L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2024 **What do you like best about Loom?** Overall it's been amazing, I started on the free account then when I realized how much time it was saving me (with making tutorials for a remote team) it was an easy decision to start paying for it. They also roll out new features so I feel they really listen to feedback. I love how easy it is to use, even if you are not tech-savvy it's easy to use. It's easy to organize my recordings with folders and share them with team members and clients. It saves me so much time by creating short screen recordings versus having to have a meeting. It's also low-cost compared to other software solutions. I use it daily and have created 100's of tutorials using it. The ease of use and integration is great too. **What do you dislike about Loom?** I have no cons for it, I think it's great. Even the free account offers a lot. **What problems is Loom solving and how is that benefiting you?** Need to teach ohter team members how to do something (tutorials) or them asking me questions and then doing a video versus setting up a meeting. So it's saving me LOTS of time, hours really. ### 34. Close to being intuitive & great but rough around the edges **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Loom?** I like being able to record a cicle overlay of my face along with a slide deck for my prospective clients. I like the custom area recording option, although I wonder if there's an easier way to do this. **What do you dislike about Loom?** The interop between the desktop & web client is wonky AF. I record a take on the app, I see the recording immediately in a broswer tab, but I can't delete it? Maybe I'm missing some obvious UI? I'd like the ability to set my custom recording area, and then change window focus, before hitting record. I keep carefully creating a custom area, then clicking away so I can advance my slides, only to undo my custom recording area. I don't get a reminder in the online version that custom area isn't available & I should go to the desktop app for that option. I understand the precedent of using dark gray outside the custom area, but it's super difficult to tell what window has focus. This means every time I record a custom area, I have to spend 10 to 15 seconds getting focus correct, then trim that first part off the video. Maybe custom area could have a longer countdown? Is that configurable? I haven't found the option yet. **What problems is Loom solving and how is that benefiting you?** I have a 4.5 minute video that I want my prospective clients to watch before we have a discovery call. This ensures I don't have to walk through that content during our call. ### 35. Quick, easy and pleasant to use **Rating:** 5.0/5.0 stars **Reviewed by:** Zander D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Loom?** I like how quickly I can make a video and ship it. I really appreciate the clean UI and easy UX. **What do you dislike about Loom?** Unless I am unaware of the feature it would be nice to be able to hide the recording UI from the viewer. **What problems is Loom solving and how is that benefiting you?** Loom helps me make instructional presentations for our developers to help explain features or quickly display bugs on our system. I also use Loom to update clients on new features. ### 36. Efficient and User-Friendly video communication tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Loom?** I appreciate the fact that i get notified whenever someone views my video, especially when it has to do with a job interview then i know for sure that the interviewer has seen my video. I also like the fact that other apps can be integrated easily with Loom. Also, customers can be sent video links to view and gain insites concerning their issues, it thereby contributes to customer support. **What do you dislike about Loom?** Nothing, I absolutely love everything about **What problems is Loom solving and how is that benefiting you?** Loom is solving the problem of explaining issues to team members over and over again, making a video explaining issues easily solves all issues. ### 37. Great sales tool for training prospects **Rating:** 3.5/5.0 stars **Reviewed by:** Karl R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Loom?** Simplicity and how easy it is to share with customers **What do you dislike about Loom?** Popup bug when stopping a video mid recording is the only issue, but is a VERY inconvienent issue **What problems is Loom solving and how is that benefiting you?** Prospects who are new to my tools I am able to give them a recording of how to utilize certain aspects with real-time visuals ### 38. Super simple to use **Rating:** 4.0/5.0 stars **Reviewed by:** Dan l. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Loom?** All the benefits of a screenshare meeting without the hassle of timezones and calendars. Recording my screen is so much easier with loom. From a customer support / success angle I am able to share guides with clients who may be unable / unwilling to get into a zoom call. I love that I get a notification when someone views my looms too, so I know that they're actually getting the information they need. **What do you dislike about Loom?** I wish I could remove the little widget from my screen sometimes - but its not really in the way so I am not too worried. **What problems is Loom solving and how is that benefiting you?** share guides that can be watched - not just read. This ensures the recipient gets the best information in the most digestable way ### 39. Excellent, when it works.. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Loom?** Easy to get started, videos do in fact replace meetings for our team, and helps people contribute to our technical knowledgebase via demoing something (rather than writing up an explanation). **What do you dislike about Loom?** 1. It's buggy. Probably 2 out of 10 videos have some kind of playback issue, and we spend more time trying to fix it, work around it, or re-rerecord the part of the video that doesn't work than we saved by using Loom in the first place. The Windows app is also terrible. I have to force quit after recording each video because it never releases my audio & mic, and this is after working with support who just suggested to unsintall & re-install it. This service is very expensive for how much we use it. I wish there were better pricing options for teams where users record a video every week or two.. If a similar competitor came out that was cheaper for us, I'd jump immediately. **What problems is Loom solving and how is that benefiting you?** Replaces meeting and encourages sharing knowledge. ### 40. Great tool to minimize meetings AND maintain human connection when giving feedback/instructions. **Rating:** 5.0/5.0 stars **Reviewed by:** Tash J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Loom?** That it works seamlessly with my desktop and allows me to edit videos in a snap; as well as summarize my details for me! **What do you dislike about Loom?** Nothing! Let's make sure Loom stays around!!! It's invaluable to me :) **What problems is Loom solving and how is that benefiting you?** Getting rid of long meetings; giving a personal touch to instructions and feedback! It allows me to be more expressive and communicate with people and be the next best thing to me being in person :). ### 41. Non Existant support **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Loom?** How quick and easy it is to do a video and present complex information to our clients in a quick easy format. **What do you dislike about Loom?** There is no support to call and get things working when they dont work and your online support stuff is useless. Wasted heaps of time and totally frustrated and wasting money. **What problems is Loom solving and how is that benefiting you?** Being able to do a video of the work we have prepared for a client and send it to them and not have to wait to have a meeting. Saves time and we can review the video to confirm what was presented and therefore comlete the work thoroughly when the client approves going ahead. We also create simple how to videos for clients to collect info needed. ### 42. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Loom?** Saves a lot of time. Can relay messages very quickly, and I like that the videos can be sped up to increase the time saved. **What do you dislike about Loom?** Nothing comes to mind, really happy with it overall. **What problems is Loom solving and how is that benefiting you?** I don't have to meet with people, either online or in person. I can record & relay the necessary information in a personable manner that doesn't necessarily come through via email or text message. Overall, it saves me a huge amount of time. ### 43. Good product with the exception I can't print when I use Loom **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Loom?** Capturing my on-line process flows creating my own library of business procedures. **What do you dislike about Loom?** A technical issue developed with one of the updates and once i start using loom, my computer doesn't see any of my printers. Technical support was unable to find the cause and determined it was an isolated issue and closed the case with out resolution. I have to resart my printer every time I use loom so I can start printing again. **What problems is Loom solving and how is that benefiting you?** I wanted to document my on-line business processes to create an series of procedures. As a small business, I don't have time to develop written procedures which are too difficult to use in on-line systems. ### 44. Fantastic Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ragan P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Loom?** As a Business and Executive coach, I review a lot of client's work to provide critiques. Loom's platform makes this process a breeze. It is a wonderful product and experience on both sides from creating the video content to viewing it on my client's end. **What do you dislike about Loom?** Nothing yet. I have very much enjoyed utilizing the product. **What problems is Loom solving and how is that benefiting you?** Sharing screen and reviewing client files while providing live critiques and suggestions. ### 45. Most impactful tool on productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Loom?** Slick and easy to use but has revolutionised our comms processes. Both internal and externally. We use it for product dev and feedback, internal comms and detail sharing, external sales and pitches. It's incredible. **What do you dislike about Loom?** Very little, in the earlier days the desktop version was a tad slow to load but it's been improved now. **What problems is Loom solving and how is that benefiting you?** Streamlined and more real communication. Ease of screen share and discussion simultaneously ### 46. Total game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Loom?** I have an auditory processing disorder, which means that I don't always process auditory information well since it can't stay in my working memory long enough to convert to long-term memory like it does for most people. It does not mean I'm stupid. It just means that I have to work a little harder to compensate for my slight impairment. I carry a writing utensil and notebook with me everywhere that I go so I can record bits of information that I may need at a later time. Loom has been a game changer for me in that my teammates can send me a Loom and I can review it several times, if needed without wasting their time to repeat instructions for any processes that I may need to learn or know to do my job. It really doesn't take much effort at all. **What do you dislike about Loom?** I haven't found anything that I haven't liked about Loom! **What problems is Loom solving and how is that benefiting you?** Loom helps me solve the problem of having to ask for repeated instructions for a process or task when my auditory processing does not allow me to absorb information that I need the first time. Having the ability to review information multiple times ensures that I am hearing information accurately at a speed that I can process. ### 47. I am very happy with Loom **Rating:** 5.0/5.0 stars **Reviewed by:** Ibrahim G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Loom?** Having it as an extension in chrome, and it so easy to start recording And that it upload the fike automatically **What do you dislike about Loom?** The 5 minutes limitation... Which is mostly more than enough.... I suggest allowing more than 5-minutes videos, with deducting the extra time from the allowed video count. **What problems is Loom solving and how is that benefiting you?** Describing a web page behavior or problem to a user or a developer. ### 48. Making a salesperson's job easier day by day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Loom?** Loom really helps me explain certain features of my product or even decks to my customers in the easiest way when they don't wanna come on calls which I love **What do you dislike about Loom?** Maybe a little bit more user-friendly? Apart from that nothing **What problems is Loom solving and how is that benefiting you?** There are alot of things that are sort of tough to explain on email but do not need a zoom call aswell. That is exactly where Loom fits in for me :) ### 49. definitely recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Loom?** avoid unecesssary meetings, clarify explanations in a visual way, make asyncronous work possible and efficient, who receives usually feels delighted. And i like they offer a free tier. **What do you dislike about Loom?** is already good to use but if i could improve something would be the video edit options, something inspited on the screen.studio **What problems is Loom solving and how is that benefiting you?** asynchronous communication and avoiding unnecessary meetings. ### 50. You have to love LOOM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Loom?** So easy to use Great guidance Plenty of choices Clear and concise Good communication Easy for any age or non techies **What do you dislike about Loom?** I can´t think of anything really under the free package **What problems is Loom solving and how is that benefiting you?** It helps give guidance to clients from the office or my home WITHOUT the expense of a visit It helps show our IT guys when there is a bug or problem with our new system ## Loom Discussions - [What's the easiest way to splice two videos together?](https://www.g2.com/discussions/what-s-the-easiest-way-to-splice-two-videos-together) - 3 comments, 3 upvotes - [Is there a way to set my default to Screen Only so I don't have to change it at the beginning of each day?](https://www.g2.com/discussions/is-there-a-way-to-set-my-default-to-screen-only-so-i-don-t-have-to-change-it-at-the-beginning-of-each-day) - 2 comments, 3 upvotes - [Not uploading new video after uploaded 80 more video and not hide bottom all button like play ,pause , profile pic after screen recording done successfully but continued loading loom (Red highlights) on menu bar](https://www.g2.com/discussions/34742-not-uploading-new-video-after-uploaded-80-more-video-and-not-hide-bottom-all-button-like-play-pause-profile-pic-after-screen-recording-done-successfully-but-continued-loading-loom-red-highlights-on-menu-bar) - 1 comment, 2 upvotes - [Can you record computer audio?](https://www.g2.com/discussions/can-you-record-computer-audio) - 2 comments, 1 upvote - [What is Loom software used for?](https://www.g2.com/discussions/what-is-loom-software-used-for) - 4 comments, 1 upvote - [View Loom pricing details and edition comparison](https://www.g2.com/products/atlassian-loom/reviews?__hsfp=2420521548&__hssc=107587101.2.1725408000525&__hstc=107587101.56b8cc939cfcb6ddfbfc9b17c4d3051a.1725408000522.1725408000523.1725408000524.1&page=8&topic=free-email-templates&utm_campaign=netcore-brand-terms&utm_content=undefined&utm_keyword=undefined%3Fwtime%3Fwtime%3Fwtime%3Fwtime&utm_medium=cpc&utm_source=google&utm_term=undefined§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+12%3A02%3A33+-0500&secure%5Bsession_id%5D=62a6271b-467f-4d3f-a0a5-88a76dec3397&secure%5Btoken%5D=fb4b1d0818ad9e417c89339c648ff8e54e8a71d0175640b91490b86bba4e1492&format=llm_user) ## Loom Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [Atlassian](https://www.g2.com/products/atlassian-2025-01-31/reviews) - [Atlassian Atlas](https://www.g2.com/products/atlassian-atlas/reviews) - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Confluence](https://www.g2.com/products/confluence/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Headway](https://www.g2.com/products/headway/reviews) - [InVision](https://www.g2.com/products/invision/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Mural](https://www.g2.com/products/mural/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Read AI](https://www.g2.com/products/read-ai-read-ai/reviews) - [Rovo](https://www.g2.com/products/rovo/reviews) - [SAM Intelligence](https://www.g2.com/products/sam-intelligence/reviews) - [SAS Visual Analytics](https://www.g2.com/products/sas-visual-analytics/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [WorkOS](https://www.g2.com/products/workos/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Loom Features **Platform Basics** - Screen Capture - Video Capture - Image Editor **Hosting** - Video player - Profile channel - Live streaming **Customization** - Branding - Customizable Thumbnails - Annotations **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage **Platform Features** - Video Capture - Image Editor - Screen Capture - Scrolling Capture - Screen Record - Text Extraction **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Platform Content** - Scrolling Capture - Text Extraction - Screen Record **Management** - Video management - Distribution - Private upload - Collaboration **Organization** - Availability Scheduling - Workflows - Playlists - Deep Search - Analytics - Permissions **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Platform Additional Functionality** - File Sharing - Platform Search **Marketing** - Engagement tools - SEO - Social sharing **Analytics** - Recipient Tracking **Customization** - Customizable Thumbnails - Annotations - Frames & Background **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Insights** - Analytics - Integrations **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text-to-Image - AI Text-to-3D - AI Text Summarization - AI Text-to-Music **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Screen and Video Capture** - Autonomous Task Execution **Generative AI** - AI Text-to-Image - AI Text-to-Video - AI Text-to-3D **Agentic AI - Video Email** - Autonomous Task Execution **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations - Live streaming **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top Loom Alternatives - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (791 reviews) - [Zight](https://www.g2.com/products/zight/reviews) - 4.6/5.0 (1,200 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews)