G2

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/6/2026

"Excellent Endpoint Management with AI-Powered Troubleshooting and Strong Security"

4/5

What do you like best about LogMeIn Resolve?

The endpoint management tools are excellent. The AI assistant allows for seamless troubleshooting which allows my users to be more efficient. The strong security makes it an easy choice to secure endpoints and ensure devices are up to date. Competitive pricing makes it a strong contender in endpoint management as it provides our organization with so many tools other providers do not have. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

The onboarding process isn't as seamless as it could be as it relates to zero touch deployment. Use of more tools and features could better improve the experience so the software can be deployed more efficiently and effectively across the board. Furthermore, using the tools are a barrier as there are limited documentation on where to use and how to use them. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

LogMeIn Resolve is solving the endpoint management problem of having to manage multiple devices, the software that's installed and the security of these devices. The competitive pricing is also something that stands out as it has a lot of features which other products lack. Ease of readability via their UI/UX has made it instrumental in being efficient in the work that needs to be done. Review collected by and hosted on G2.com.

Response from Goto Customer Success of LogMeIn Resolve

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Hi,

Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community!