![Steve K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve K.")
SK

Steve K.

UCC Engineer

Enterprise (\> 1000 emp.)

5/26/2026

"Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding"

4/5

What do you like best about LogMeIn Resolve?

LogMeIn Resolve has been a solid fit for managing Windows endpoints across multiple client environments. The remote access experience is reliable, the device visibility is good, and the combination of monitoring, patching, automation, and support tooling makes it useful from an MSP perspective rather than just being another remote-control product. For day-to-day service desk work, it gives technicians enough context to troubleshoot quickly, and the unattended access has been dependable enough for real operational use.

The main area I’d like to see improved is onboarding at scale. Adding a handful of machines is straightforward, but when planning larger fleet rollouts, there’s still some friction around getting units enrolled, organized, and ready for management as efficiently as I’d like. Better bulk deployment workflows and a smoother first-run experience for larger Windows-device implementations would make a noticeable difference. Overall, though, Resolve is a strong platform and one I’d rate around 8 out of 10. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Resolve?

The main area I’d like to see improved is onboarding at scale. Adding a handful of machines is straightforward, but when planning larger fleet rollouts, there’s still some friction around getting units enrolled, organized, and ready for management as efficiently as I’d like. Better bulk deployment workflows and a smoother first-run experience for larger Windows-device implementations would make a noticeable difference. Overall, though, Resolve is a strong platform and one I’d rate around 8 out of 10. Review collected by and hosted on G2.com.

What problems is LogMeIn Resolve solving and how is that benefiting you?

The hassle that is, Windows. Review collected by and hosted on G2.com.

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Response from Goto Customer Success of LogMeIn Resolve

[Editedit](https://www.g2.com/survey_responses/logmein-resolve-review-12873985/official_response/edit)

Hi Steve! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, We’re so glad to hear that you had a good experience with us.

Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.3 out of 5 · Verified reviews from real users

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