G2

MOBOLAJI O.

Technical Account Manager

Mid-Market (51-1000 emp.)

6/9/2026

"Easy to Use with Seamless Connection and Great Screen Sharing Features"

5/5

What do you like best about LogMeIn Rescue?

It’s very easy to use, and the connection is seamless. I also love some of its features, especially the ability to add someone else during screen sharing. It’s really cool. Review collected by and hosted on G2.com.

What do you dislike about LogMeIn Rescue?

There’s no real consistency between the Windows and Mac versions. The Mac and web versions of the app have a lot of limitations in terms of features, and it’s frustrating to run into differences depending on which platform I’m using. It would be great if all versions were aligned and offered the same features. Review collected by and hosted on G2.com.

What problems is LogMeIn Rescue solving and how is that benefiting you?

I work as a support analyst. This tool makes it easy to remotely access a PC and troubleshoot issues, which helps me reach a quick resolution. It also cuts down on my travel time because I don’t have to leave the comfort of my home; I can easily remote into a PC and help clients troubleshoot their issues. It’s also a good tool for training purposes. Review collected by and hosted on G2.com.

Response from Goto Customer Success of LogMeIn Rescue

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Hi Mobolaji, thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community!.