--- title: LogMeIn Central Reviews meta_title: 'LogMeIn Central Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 213 reviews by the users' company size, role or industry to find out how LogMeIn Central works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 213 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # LogMeIn Central Reviews **Vendor:** GoTo **Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) **Average Rating:** 4.2/5.0 **Total Reviews:** 213 ## About LogMeIn Central Helping people and businesses access their digital lives from virtually anywhere, on any device. ## LogMeIn Central Reviews ### 1. Great Remote Management and Remote Control software! **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando F. | CEO / Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about LogMeIn Central?** It is easy to use and fast. The remote control features are very reliable. It has a few things lacking, and others you have to pay extra for but overall in its basic mode is very efficient and just put a little into it and you have a powerful tool for IT. **What do you dislike about LogMeIn Central?** LogMeIn Central has some tools that you have to pay extra for and while useful tools like the security, automation , and advanced reporting, I have not been able to justify the extra cost. Another unfortunate part it is that while they encourage resellers and IT consultant to use it for their clients they do not provide branding features for those of us that need them. **Recommendations to others considering LogMeIn Central:** If you need a tool to remote control your systems or those of clients this is one of the easiest ones to use and deploy. **What problems is LogMeIn Central solving and how is that benefiting you?** We use LogMeIn to remotely manage and monitor our clients systems and our own and use it to determine when there are problems we need to look at and resolve. Additionally we are able to remote in and provide behind the scenes management and fixing issues before a client even nows. We also provide remote support with it as clients request and need it. Lastly we make it available to customers s they can remote into their own computers as needed. ### 2. Log-Me-In is not the remote management choice for me **Rating:** 0.0/5.0 stars **Reviewed by:** Jason L. | Network Administrator, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about LogMeIn Central?** It had a great admin panel for listing your connected devices, and remote support worked very well. Machine updates never seemed to impede access. When I first began using Log-Me-In it had reasonable pricing and a free personal account for up to three devices so you could manage a test network or a family member PC easily. **What do you dislike about LogMeIn Central?** As time carried on the cost of Log-Me-In increased dramatically. The price increases were with ZERO notice, usually the only way it was even discovered was accounting would ask why this cost suddenly doubled from the regular monthly charge. Support was always mediocre, and seemed offboarded to a call center. And the final straw for myself and many IT Pros was when Log-Me-In revoked the free personal accounts with absolutely ZERO notice, leaving people with those accounts setup locked out of the connected devices on the account until they paid a subscription fee, just to access them to add a different way to manage them and remove Log-Me-In. After this occurred it left a terrible taste in everyone's mouth, my company cancelled our subscription with them, of which we had over 80 machines connected and used other software that didn't work nearly as well. But it just felt it was warranted. Having a free account expire is totally understandable, but to lock everyone out of their machines and force them to pay to access them with no notice is bad business. **What problems is LogMeIn Central solving and how is that benefiting you?** I no longer use it and never will again unless I am put into a corner and have to do so for some explicit reason. ### 3. LogMeIn For Fast, Efficient Remote Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about LogMeIn Central?** It works very well for our situation. We have several computers across multiple states. LogMeIn Central allows us to troubleshoot and access the computers quickly and efficiently. Installation of the software and navigation of the portal is quite simple. It allows you to set up multiple users with access to only specific systems if needed as well. You can also group computers for ease of use. **What do you dislike about LogMeIn Central?** There's nothing specific I dislike about this software. It could be a little cheaper. **What problems is LogMeIn Central solving and how is that benefiting you?** Accessing and troubleshooting remote computers. ### 4. Still over priced and rapidly going downhill **Rating:** 1.5/5.0 stars **Reviewed by:** Ken L. | Management Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2018 **What do you like best about LogMeIn Central?** Update to my previous review (8//2024): It's pretty clear the GoTo Central (and it's related siblings is no longer a priority for GoTo. They recently released a series of buggy updates and the support answer for pretty much everything is "take it or leave it". There was an extened outage of 12+ hours, and again the support answers was "so what?". The program used to support headless machines (no monitors attached) and this feature was dropped. Remote access to Macs no longer works reliabily. And pro support answer is along the lines of "have you tried rebooting the internet?". The price has gone up, support gotten worse and features have disappeared. Find a better solution. ------------------- Original review: Logme is a great corporate solution for remote access to desk tops. We use it for both remote maintenance/screen sharing and to enable users to access their desktops from home. We found remote desktop access to be more efficient than giving users laptops or VPN to servers. Use it for remotely logging into other desktops for various maintenance tasks, or for helpdesk. Great features we like: - Handles multiple monitors really well (especially if you map 2 remote to 2 locals) - Seems pretty bandwidth efficient and smart enough to reconnect on dropped signal - Works across nat on both ends - Good logging capabilities - Appears secure (2-factor authentication) - Works well with AD - Users can access their PC from a home PC or MAC- or even iPhone or Android We occasionally use some of the features like file transfer or remote reboot, but I've found these too hard to explain to most users. **What do you dislike about LogMeIn Central?** - Access to remote Macs not supported - Pricy - Unreliable (12+ hour downtime with the answer of "my oopsy") - Untested version updates released - Relatively pricy (but consider it worth it) - No Chromebook client (I'd love to have loaner Chromebooks for users to check out to access their desktop machine when traveling - **Recommendations to others considering LogMeIn Central:** Does what it does really well. Confusing product names. **What problems is LogMeIn Central solving and how is that benefiting you?** - Enabling users to access their desktop machines when out of the office (we have some users who always work remotely and just use LogMeIn to get their desktop - Helpdesk and remote maintenance - Occasionally use file transfer or other features ### 5. Solid remote access tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about LogMeIn Central?** Central has been a reliable, secure method to connect for staff and support puposes. It is easy to use, so training employees to use is very straight forward. Training is mostly just an email with steps explained briefly. The rest is very intuitive once they connect a couple of times. When an office computer is replaced, switching a user over to the new one is easy. Was practically transparent to one recent user. Having a separate ability to browse files is great. Sometimes all that is needed is a copy of a document and the client tool makes it easy to retreive. Dual screen support is a big feature for us. Support was helpful in our intial migration. Kudos to the helpful, friendly (and patient) staff! **What do you dislike about LogMeIn Central?** Having to manually add and configure individuals to host computer. would be great if you could add and then "centrally" control what is available (checkboxes) from the Central portal. **What problems is LogMeIn Central solving and how is that benefiting you?** Staff needs an easy to use tool to remotely access daily. They need it to not get in the way of their ability to work efficiently. ### 6. Great for remote access **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan C. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2023 **What do you like best about LogMeIn Central?** Central is an extension of the tried and true LogMeIn product. It's incredibly stable and easy to use for remote access to workstations and servers, and provides an easy method for background access to gain system info and the like without interuppting the end user. Their mobile app is top notch, as well. **What do you dislike about LogMeIn Central?** It touts itself as an RMM of sorts, but its feature set from that perspective pales in comparison to "true" RMMs, and its per-computer cost is crazy expesnsive compared to those other "true" RMM offerings. **What problems is LogMeIn Central solving and how is that benefiting you?** Central provides me an easy method both in the office and out to see and access important systems and servers, providing the ability to give quicker service to key clients. ### 7. LogMeIn Central - Good Work from home Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2021 **What do you like best about LogMeIn Central?** Easy Setup and control of users and desktops **What do you dislike about LogMeIn Central?** The pricing model could be better. Also Tier levels for number of users should have more flexibility and not such large jumps. Why not go up in counts of 25 or 50 PC's. **What problems is LogMeIn Central solving and how is that benefiting you?** Work for home for employees. Remote access for business owners on the go. ### 8. Billing Disaster **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about LogMeIn Central?** The remote aspect of Log Me In was fantastic when it first started. **What do you dislike about LogMeIn Central?** The added RMM features were not useful to my company. The patching process and such were all very tedious and unreliable for us in comparison to NinjaRMM. We felt like we were being nickle and dimed for everything needed. The final straw was the security breach. **What problems is LogMeIn Central solving and how is that benefiting you?** Remote access into unattended endpoints was our usage and it did that well. The rest of the features always felt lackluster. **Official Response from Andrew Park:** > Hello! I have read your review, and it appears that there may be some confusion between our Central product and someone else's by the same name. The capabilities / features you are referring to are not familiar to us. I'm sorry you are having a less than desirable experience with the Central product (or company) you are using. We will work with G2 to get clarification on where this feedback should be directed. ### 9. Review: central **Rating:** 5.0/5.0 stars **Reviewed by:** Christian B. | Technical Support Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about LogMeIn Central?** It's UI and information that is displayed within its options, resources and other computer information are ready available on my end instead of manually checking it on the computer itself. **What do you dislike about LogMeIn Central?** Instability, sometimes the connections went off and it's not reconnecting in some occasions, however there are cases as well that the tool is not just working probably due to a bug on the update. **What problems is LogMeIn Central solving and how is that benefiting you?** It's the ease of connection, Central laid several options for me to choose from. If one option didn't work for some reason Central already got my back by showing me option 2 and 3 ### 10. LogMeIn got us through Quarantine and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Cody M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about LogMeIn Central?** When quarantine hit, we sent folks home with laptops or desktops or whatever we had. We set some people up to remote into their workstations from home, and we bought printers from the local store. If you were there, you remember we all did what we could to make it work. We expanded our LogMeIn footprint so our users could work from anywhere and our IT support could help them from anywhere. **What do you dislike about LogMeIn Central?** I've been with LogMeIn for many years, and the price has definitely gone way up. Thankfully the features have increased and improved as well. **Recommendations to others considering LogMeIn Central:** Good value for the money if you are looking for remote support or a full RMM. **What problems is LogMeIn Central solving and how is that benefiting you?** We are able to get much better visibility into our widely-dispersed workstations. This month we are adding more modules to LogMeIn to realize even more gains in security, reporting, and visibility so we can see issues coming before users are affected. ## LogMeIn Central Discussions - [Best way to contact support?](https://www.g2.com/discussions/27505-best-way-to-contact-support) - 1 comment - [View LogMeIn Central pricing details and edition comparison](https://www.g2.com/products/logmein-central/reviews/logmein-central-review-596222?section=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A09%3A45+-0500&secure%5Bsession_id%5D=ea9273c5-7075-4ac0-a9c5-0d102be54673&secure%5Btoken%5D=20f2620261876a47924e0652572cb5c24787b3003921d1c0ccff584bd0dcd15d&format=llm_user) ## LogMeIn Central Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **System Control** - Device Control - Web Control - Application Control - System Isolation **Monitoring and Management** - Remote Monitoring - Application Deployment - Patch Management - Asset Tracking **Generative AI** - AI Text Generation - AI Text Generation **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Usage Information - Integrations - Diagnostics - Session Recording - Session Transfer - Unattended Access - File Sharing **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management - Device Enrollment **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top LogMeIn Central Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,942 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,439 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,201 reviews)