![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
ET

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

11/17/2021

"Partnership in Billing - for when it just needs to work."

4.5/5

What do you like best about LogiSense?

Logisense has built us a flexible solution that integrates with many of our operational tools and systems. It still drives best practices while allowing us to meet the bespoke issues with key customers. We need a solution that can do this repeatably and reliably.

With a bit of self taught use of XLST, and a lot of help, we have been able to build our own bespoke invoice template that meets our specific needs on invoice complexity. Those invoices needed to cover: Capital invoicing, ad hoc (MACD) invoices, Monthly recurring and usage with further complexity around US tax rating, Rest of the World tax rating, Monthly invoicing, annual invoicing, quarterly invoicing, invoicing in advanced, invoicing in arrears and presenting multiple currencies.

Project management has been some of the best I've expereienced. Again a sign that the value of a good project manager is greater than the sum of their cost. Review collected by and hosted on G2.com.

What do you dislike about LogiSense?

Sometimes the solution can be too flexible, the team to accomodating and the best thing is to just be told no. There aren't enough process flows for the system processes showing how the configuration will impact your invoices and bills or what you have to do to avoid them being an issue - thus not really enabling you to make informed choices until you start building the final solution. Review collected by and hosted on G2.com.

Recommendations to others considering LogiSense:

If you're implementing a billing platform, make sure you get a good project manager. You need people who can act as the linch pin between your operations (and business language) and their tools (and business and system language) Review collected by and hosted on G2.com.

What problems is LogiSense solving and how is that benefiting you?

They will reduce our time to invoice from about 15 calendar days to less than 5.

Their solution will integrate with more of our business systems and provide in-built credit control.

Overall we are expecting a greater confidence in the accuracy and visibility of our invoicing and forecast. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 38 reviewers think of LogiSense

4.6 out of 5 · Verified reviews from real users

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