Tiya P.
TP
DevOps Engineer
Mid-Market (51-1000 emp.)
"LogicMonitor has cut our MTTR 42% and provided tight ROI."
4.5/5
What do you like best about LogicMonitor?

I'm DevOps engineer, I am measuring everything in numbers. We have been using LogicMonitor for a total of 14 months. Best part is having an agentless collector architecture. We installed collector on 1 standard VM and in 2 hours it discovered more than 650 network devices & servers. This reduces manual set up time by 80% versus previously used agent based tool.

Ring logic is good. We used switches for dynamic thresholds for CPU and memory instead of static thresholds. This was the reason alert noise is going down by 62%. We were receiving 400 alerts a week from our on call team and now we are receiving 150 actionable alerts a week! Full support for integration with Terraform. Monitoring is "As Code". Very low API response time - always <50ms for metric queries. Review collected by and hosted on G2.com.

What do you dislike about LogicMonitor?

pricing model is strictly on the number of devices. We have both Kubernetes and AWS auto scaling groups in place. Occasionally short-lived containers and or EC2 instances are being started for 1 hour, as a result that is consuming licence quota. Due to this, we are paying 12% more than we expected on our monthly bills. Review collected by and hosted on G2.com.

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