I ran into an issue with our secondary load balancer after an upgrade, and the response was both incredibly fast and very thorough. After I emailed Tech Solutions and the suggested steps unfortunately didn’t work, a call was arranged very quickly. I had two techs on the call, and eventually a third, more senior engineer joined, which I really appreciated.

Unfortunately, we weren’t able to save the second load balancer, but they offered to help me set up two brand-new ones. Due to the nature of our business, we weren’t able to facilitate that at the time. Instead, when I asked, they provided the current OS from our primary server so I could recover the second load balancer. Excellent service all around! Review collected by and hosted on G2.com.

Nothing at all. The only thing I couldn’t find was any specific commands beyond the standard Linux ones that I could use. That said, it wasn’t really an issue, since I went through everything with tech support. Review collected by and hosted on G2.com.