G2

Anirban S.

Software Engineer

Small-Business (50 or fewer emp.)

8/21/2026

"Game-Changing Drill-Down and Historical Playback for Faster Root-Cause Analysis"

4/5

What do you like best about LiveNX?

What stands out most is the granular drill-down capability from high-level enterprise dashboards down to individual device interfaces and conversations. The historical playback feature is a game-changer—being able to rewind and inspect network state during an intermittent outage helps isolate root causes that traditional polling tools miss. Review collected by and hosted on G2.com.

What do you dislike about LiveNX?

The real-time visual troubleshooting is genuinely powerful, but the scheduled reporting engine could be more flexible. Creating clean, executive-level summary reports often requires more manual tweaking than I expected, and the out-of-the-box templates can feel rigid—especially compared with more modern standalone dashboarding tools. Review collected by and hosted on G2.com.

What problems is LiveNX solving and how is that benefiting you?

We needed a reliable way to monitor application performance and ensure our Quality of Service (QoS) and routing policies were behaving as designed across our SD-WAN fabric. LiveNX provides real-time validation of tunnel performance and dynamic path selection. The biggest benefit is ensuring mission-critical voice and business traffic always get prioritized, allowing us to validate SLA compliance and proactively resolve routing misconfigurations before end users notice degradation. Review collected by and hosted on G2.com.