I love how Lively HSA automates the IRS contribution capping and the 55+ catch-up tracking. It automatically calculates individual and family maximums based on annual IRS inflation adjustments and enables catch-up contribution limits automatically when an employee turns 55. This feature eliminates the risk of IRS excess tax penalties for excess contributions across our firm and client payrolls, without requiring manual compliance checks by accountants. Setting up Lively HSA was also simple and efficient, with the setup process taking less than an hour and the payroll software integration completed in a few clicks. The clear documentation for employee rollover instructions made the transition from our legacy bank provider completely painless for our staff and partners. Review collected by and hosted on G2.com.

I think Lively HSA needs to improve the lack of a dedicated multi-tenant partner portal for accounting firms. Right now, managing HSA administration across different client companies means switching between individual administrator accounts, which isn't very efficient. It would be much better if there was a dedicated accounting and advisory partner portal with a unified single sign-on (SSO). This would make it easier for CPAs and outsourced controllers to manage all their client HSA accounts from a central place. Additionally, it would be great if they implemented an override tool within the employee dashboard. This would allow accounting administrators to process manual or bonus HSA contributions instantly, without having to wait for the next scheduled payroll run. Review collected by and hosted on G2.com.