I like that Lively HSA doesn't have dormancy or maintenance fees, which works perfectly with our seasonal workforce. The accounts remain untouched during the off-season, which saves us from issues we faced with our old provider. I also appreciate the mobile app, as it allows our staff, who are rarely at a desk, to easily check balances or upload receipts from their phones. Another feature I enjoy is the portability of the accounts, eliminating the hassle of closing processes or fees when employees don't return. Additionally, the option for direct transfer to the HSA accounts saves time since everything can be done electronically, without the need for checks or bank visits. These features have made it easy for our employees to access their HSA account status and ensure there are no hidden fees eating away their money while they are inactive for a season. Review collected by and hosted on G2.com.

What I don't like is that contribution changes for staff moving between seasonal status require manual work every spring and fall. For our business with this rhythm, having a way to schedule those transitions would save real hours twice a year. Also, reporting by property doesn't exist, so our finance team wants HSA contribution costs broken out by location, and I have to build it manually. Review collected by and hosted on G2.com.