PB
Philip B.
Senior Telecommunications Support Engineer
Small-Business (50 or fewer emp.)
"Affordable and Straightforward Support Solution"
What do you like best about LiveAgent?
I find LiveAgent very easy to use and straightforward. It is quite cost-effective compared to other solutions we've used before. Logging and creating tickets is simple and direct with LiveAgent. I appreciate that we haven't encountered any issues so far. The setup process was also straightforward, as indicated by our team's experience, with no challenges reported. Review collected by and hosted on G2.com.
What do you dislike about LiveAgent?
It suddenly signs me out of LiveAgent when I’m idle, and then my work timer resets. Review collected by and hosted on G2.com.