
I like that Listo is very easy to use for myself, my staff, and the guests. It makes assigning sections, servers, and quick responses easy and fast. This is particularly important when we experience technical issues with a watch used by the servers. I appreciate that guests can access the menu and communicate quickly with their server without any hassle from their phones, which enhances service efficiency. It saves me time and headaches since I can manage everything from my laptop, especially with the sections changing daily. Guests having the ability to add their own messages like 'another round' or 'please bring napkins' before the server heads to the box significantly boosts the efficiency and pro-efficiency of service. The initial setup was also very easy and simple, which I value tremendously. Review collected by and hosted on G2.com.
The only thing I could recommend is making it easier to switch tables from one section to another by simply clicking the table number and having an option to move to whichever section I need, rather than the drag-and-drop that is currently the only way to accomplish this. It's not ideal because it can be time-consuming and sometimes it glitches, causing me to have to start over. I have about 91 boxes (tables) to move around, and sometimes I have to create new sections, which is a bit difficult with the drag-and-drop option. Review collected by and hosted on G2.com.