G2

פיני .

Branch Manager

Small-Business (50 or fewer emp.)

8/26/2024

"Managing deliveries with Lionwheel"

5/5

What do you like best about LionWheel?

We are providing catering service, keeping our customers happy with timely and reliable deliveries is key. LionWheel has played a big role in making this happen. The route planning feature ensures our deliveries are faster, which our customers love, and it’s helped us save on fuel too. The integration with our existing systems makes managing large orders smooth and hassle-free.

Our customers especially appreciate the real-time tracking feature, which keeps them informed about their deliveries every step of the way. This has reduced the number of follow-up calls we receive and increased customer satisfaction. The app is also easy for our drivers to use, which means smoother operations and better service for our clients. And whenever we’ve needed support, LionWheel has been there to help quickly. Review collected by and hosted on G2.com.

What do you dislike about LionWheel?

Needed some adjustments to fit our specific needs. Review collected by and hosted on G2.com.

What problems is LionWheel solving and how is that benefiting you?

LionWheel has addressed some of our biggest challenges in catering delivery. One major issue was keeping our customers informed about their orders without overwhelming our team. The real-time tracking feature has been a game-changer, allowing customers to see exactly where their delivery is without needing to call us for updates. This has led to a noticeable drop in follow-up inquiries and a significant boost in customer satisfaction. Review collected by and hosted on G2.com.