G2

Katelyn P.

Marketing Communications Manager

Mid-Market (51-1000 emp.)

2/9/2026

"Liftify: One-Stop Shop for Effortless Multi-Location Review and Survey Management"

5/5

What do you like best about Liftify?

Liftify is a comprehensive platform bringing together all our reviews from various channels with the ability to manage responses from one place. It is truly a one-stop-shop and makes managing our multi-location reputation management so much easier. Review collected by and hosted on G2.com.

What do you dislike about Liftify?

There are a few quirks with the reporting, as a multi-location business, but they are a very minor issue, and do not hinder the use. I have found that when I select a single location and drill down further, I sometimes have to hunt around to find which location I am viewing, whether through filtering menu or other places. It would be nice if the location were clearly displayed at the top of the page. Review collected by and hosted on G2.com.

What problems is Liftify solving and how is that benefiting you?

As someone who manages reputation management for a multi-location business, it would be near impossible to keep up with review and survey management without a tool like Liftify. The AI review response tool has made our lives to much easier, as it responds to positive reviews on our behalf, having learned how we want to respond to those reviews. For the more neutral or negative reviews, Liftify makes it really easy to track what reviews I am working to resolve with the team. I can't wait to get their Ticketing feature off the ground - this will be even easier!! Review collected by and hosted on G2.com.

Response from Matt Tyner of Liftify

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Thank you for sharing your positive experience with Liftify! We're thrilled to hear that our platform has made managing your multi-location reputation easier for you. We appreciate your feedback on the reporting quirks, and we will definitely take your suggestion into consideration to improve the user experience. Our goal is to provide a seamless and efficient tool for our users, and we are continuously working to enhance our features. If you have any further feedback or questions, please feel free to reach out to our support team. We look forward to assisting you further and helping you make the most out of Liftify's capabilities.