The process of setting up new accounts and assigning roles is quick and efficient. The platform integrates fairly well with our existing systems, which streamlines things. I also like that Visualfiles offers a wide range of features, making it adaptable to different needs. It's a great tool for managing user access, and overall, it reduces a lot of the headaches I used to deal with when managing permissions across multiple platforms. Review collected by and hosted on G2.com.

The implementation process wasn’t as smooth as I’d hoped, and getting everything set up took longer than anticipated. There were some initial configuration issues, especially with syncing permissions across systems. The user interface, though functional, could be more intuitive—there are quite a few nested menus, which can slow me down when I'm troubleshooting or updating user permissions. Also, when it comes to customer support, I’ve found response times to be a bit slower than expected, especially for non-urgent queries. Review collected by and hosted on G2.com.