# LevelUp Reviews **Vendor:** LevelUp **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 17 ## About LevelUp Enable customers to pay with their phones at your store locations. Leverage LevelUp's already-built POS integrations for free to enable a seamlessly integrated payment workflow. Reward your users when they achieve goals in your app by sending them LevelUp Credit for specific merchants. ## LevelUp Reviews ### 1. Great for Interview Prep, But Limited Free Mock Interviews **Rating:** 3.5/5.0 stars **Reviewed by:** Gaurav S. | Full Stack Web Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about LevelUp?** This tool is very helpful for interview preparation and also assists freshers in developing their skills. **What do you dislike about LevelUp?** The number of free mock interviews offered is quite limited. It would be better if at least five free mock interviews were available, so that students could get a better understanding of the tool before deciding whether to purchase it. **What problems is LevelUp solving and how is that benefiting you?** Levelup helps enhance your skill set in line with modern technology and supports you in preparing for your next role. ### 2. Quick Order Monthly Billing with LevelUp **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | Staff Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2023 **What do you like best about LevelUp?** Multiple eateries use the program, which charges you once each month and keeps track of your orders. it lists neighbouring eateries, making it quick and simple to place an order. The speed of paying on phone is Greater by this platform. **What do you dislike about LevelUp?** I would like the app prioritise mobile payments over news and digital gift cards because there are so many menu options which can be confusing. This is so frustrating for me and also for beginners. **What problems is LevelUp solving and how is that benefiting you?** The app's incentive programme motivates me to continue using it and find new locations. Its interaction with point-of-sale (POS) systems further guarantees a seamless and effective experience. In conclusion LevelUp is revolutionising mobile payments and making my life a lot easier. ### 3. User Friendly and Updated Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2018 **What do you like best about LevelUp?** That the software remembers orders, bills me once a month and that several different restaurants use it. Also that is shows where the restaurants are around me - this makes ordering ahead very easy and quick **What do you dislike about LevelUp?** So many options on menu, extra stuff that I don't care about such as digital gift card, news, etc **What problems is LevelUp solving and how is that benefiting you?** As a user, it makes ordering quick and easy ### 4. Best platform for most restaurants. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about LevelUp?** Comes with all the most important features right out of the box. Payment, GPS, Notifications, all in a slick UI. **What do you dislike about LevelUp?** Nothing major. I can see a huge chain wanting more customization, but the built in features suit our needs perfectly. **What problems is LevelUp solving and how is that benefiting you?** Rather than developing an app from scratch, we worked with LevelUp as a plug and play provider. Initial rollout was not too cumbersome, and now maintenance is straightforward. ### 5. Levelup Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about LevelUp?** The ease of payment via mobile allows me to build loyalty at various locations. **What do you dislike about LevelUp?** Many retail locations require their own app **What problems is LevelUp solving and how is that benefiting you?** You have a database of customers you can communicate with. ### 6. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2018 **What do you like best about LevelUp?** Easy to use and efficient. Easier than others I tried **What do you dislike about LevelUp?** It is a little pricey, but not outrageous for what you get **What problems is LevelUp solving and how is that benefiting you?** Life cycle management ### 7. Overall, we have success with using this software at my workplace. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2016 **What do you like best about LevelUp?** The best part about using the LevelUp system for our business is that it offers an easy way for our customers to pay without having to use cash or a card. It also allows them to easily and discreetly leave a tip for the employees behind the counter. As for employees, it makes keeping track of LevelUp sales and tips simple. **What do you dislike about LevelUp?** As with any technology, there are glitches. At times it may stop working for seemingly no reason. Also, if the internet is down or slow, LevelUp may not work at all. This is inconvenient and results in lost business when a customer comes in and only has their phone to use as payment (LevelUp App). The reader/camera on the front sometimes has trouble picking up the QVC code on the smartphone. **Recommendations to others considering LevelUp:** Train employees well on usage and basic troubleshooting issues. **What problems is LevelUp solving and how is that benefiting you?** Our customer loyalty program and payments are not left up to chance. An employee can not just chose to give someone extra "punches" on a card or not charge them for a product. It also saves customers the hassle of carrying cash. It saves us and the customer both credit card transaction fees. ### 8. big time user --- **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about LevelUp?** i am a personal user of level up and have been to at least 25-50 of the chicago locations...i love everything about it, i find new places to go and love the rewards. **What do you dislike about LevelUp?** unfortunately, very frequently the machines don't work or they claim they dont work.....customer service is great however and they will give me credit when these situations occur. **Recommendations to others considering LevelUp:** be prepared for a few hiccups but its a great platform. **What problems is LevelUp solving and how is that benefiting you?** personally - im saving money! and im finding about and learning about new places. ### 9. Great if you live in Boston **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2016 **What do you like best about LevelUp?** So easy for POS transactions. Great rewards from partner vendors. **What do you dislike about LevelUp?** I have only ever seen LevelUp in Boston. The great thing is you can find it at a TON of places in Boston, but outside of their geography you're out of luck. I have yet to see LevelUp in the wild elsewhere. **Recommendations to others considering LevelUp:** On the consumer side - I don't see any reason for people to consider using LevelUp unless they live in Boston. **What problems is LevelUp solving and how is that benefiting you?** Easy, fast transactions at busy restaurants. Never having to remember to carry loyalty cards. ### 10. Easy way to make payments **Rating:** 4.5/5.0 stars **Reviewed by:** Ellie W. | Post Production Supervisor, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2016 **What do you like best about LevelUp?** I love that I can just pay for services with my phone. There are often incentives for using LevelUp that involve cash back through the vendor which is great. I also like that it tracks my spending each month in total and at each vender. Great product. **What do you dislike about LevelUp?** I wish more places used this program and that there was one app instead of one for each vender. It would be great to streamline with one app for all the venders. **Recommendations to others considering LevelUp:** Great product and incentives users via cash back programs. **What problems is LevelUp solving and how is that benefiting you?** Great way to pay for things without having to take my wallet with me. ## LevelUp Discussions - [What is LevelUp used for?](https://www.g2.com/discussions/what-is-levelup-used-for) - [View LevelUp pricing details and edition comparison](https://www.g2.com/products/levelup/reviews/levelup-review-687453?section=pricing&secure%5Bexpires_at%5D=2026-05-31+17%3A37%3A53+-0500&secure%5Bsession_id%5D=7af9082a-cefd-4c2b-a794-87c108dcc188&secure%5Btoken%5D=78c67030ac5a2a1244dda3ab68e5a980abe496cd5d97e52265f74c670326e6ab&format=llm_user) ## LevelUp Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management ## Top LevelUp Alternatives - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,221 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,169 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,529 reviews)