G2

Victor V.

Co-Founder

Small-Business (50 or fewer emp.)

5/22/2023

"Amazing insights from our call records!"

5/5

What do you like best about Lettria?

Lettria was easy to set up to analyze our call samples and start our annotations. The deployment was also very quick, thanks to the support of the Customer Success team. Review collected by and hosted on G2.com.

What do you dislike about Lettria?

The no-code platform is constantly evolving. Some screens still lack ergonomics, but the Lettria teams have done an incredible job of making their technology accessible. Review collected by and hosted on G2.com.

What problems is Lettria solving and how is that benefiting you?

We had a speech-to-text solution, but we didn't know how to analyze their content globally. We were missing out on valuable insights from our prospects and customers. In addition, our CRM was not fully up to date because after-call work is often tedious. This meant that we could not fully exploit the data and our statistics had large margins of error. Review collected by and hosted on G2.com.