LACRM's customer service is the best I've ever experienced. The included features are nearly perfect for our small business, but when we have encountered things we'd like to add or fine tune a bit, the process has been painless and customer service response has been above and beyond. The team has created spot-on, useful tools as a response to our questions and even videos explaining how to use them moving forward. LACRM's team has gone above and beyond and our team has been more aligned and focused as a result. Review collected by and hosted on G2.com.
It would be useful to be able to continue tasks as progress is made (next steps, follow up, etc) as opposed to them closing once the date arrives and task is complete. Review collected by and hosted on G2.com.