Mansa L.
ML
Founder
Small-Business (50 or fewer emp.)
"A Powerhouse for 1:1 Outreach and Securing Major Partnerships"
4/5
What do you like best about lemlist?

What I like best about Lemlist is its ability to maintain a highly personalized, human touch at scale, backed by stellar customer support. When running a major initiative like our "Pets and Patriots 250" event, managing automated follow-ups with limited resources could easily feel mechanical or cold. Lemlist changes that.

Furthermore, their customer success team is incredibly human and empathetic. Early on, I experienced a technical glitch where my initial 500 credits dropped significantly after upgrading to a paid account. A support representative named Lena quickly stepped in and credited them back. That act of grace completely won me over and cemented my loyalty to the platform. Review collected by and hosted on G2.com.

What do you dislike about lemlist?

Using lemlist for our "Pets and Patriots 250" public event was a complete game-changer. We were organizing a massive celebration for the 250th anniversary of the United States, featuring a car show and live entertainment in partnership with the Illinois Department of Veterans Affairs and Rover Rescue. With limited time and resources, setting up manual follow-ups would have been nearly impossible. Lemlist allowed us to easily launch automated cold email outreach targeting VFW and Legion Posts, regional car clubs, and pet rescue affiliates, making it simple to manage campaigns and schedule time directly from responses.

The customer support is also incredibly human. Before upgrading my account, I had 500 credits, but they unexpectedly dropped to a lower amount after I transitioned to the paid tier. I reached out to support, and a representative named Lena graciously credited them back to me. Her swift and kind assistance completely won me over.

The results of our outreach speak for themselves. The event was an enormous success, leading to an official partnership with the Department of Veterans Affairs, sponsorship for a nationwide car show circuit, and the financial backing to launch a pet supplies marketplace for American brands. Because of the impact of these campaigns, I have even been approached by business leaders, entrepreneurs, executive directors, and international figures to consult on their own initiatives.

The only downside is that the cost per lead is quite expensive compared to other lead generation solutions on the market. However, if you need a reliable solution to accomplish high-quality, 1:1 lead generation that builds real partnerships, lemlist is well worth the investment. Review collected by and hosted on G2.com.

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