![Julien S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julien S.") JS Julien S. Fondateur CreaFlux Small-Business (50 or fewer emp.) 11/19/2025 More Options - - [Respond as lemlist](https://www.g2.com/survey_responses/lemlist-review-11977691/official_response/new) "Ease of use, fun and effiency... I love it" 5/5 What do you like best about lemlist? Lemlist is a great tool! I can see who opened, who clicked, and what happened on the other side—it’s a game changer! The AI part is definitely their best asset. Being able to provide personal text for my prospects is probably what I prefer. A powerful tool that delivers transparency and helps personalize my outreach. Review collected by and hosted on G2.com. What do you dislike about lemlist? I don't actually see any current downsides; the tool performs exactly as promised. My only piece of advice would be to continue innovating towards a simplified, fully automated workflow. My ultimate goal, and I think the ultimate goal for any tool today, is the ability to have a simple, central AI chat interface in the middle of the screen that manages every step for us—from segmenting prospects to drafting personalized intros and launching the entire campaign. I think they are doing it with lemagent, I have not yet try because I am really use now to set my campaign but for the new arrival or if I campaign for a new target, sure it will be great Review collected by and hosted on G2.com. What problems is lemlist solving and how is that benefiting you? Lemlist is solving the main problem in cold emailing: generic, low-engagement outreach that just gets filtered into the spam folder. It solves this in two ways, which are huge benefits for me: Solving the 'Black Box' Problem (Transparency): Before Lemlist, I was basically sending emails into a black box. Now, I have full transparency. I can see exactly who is engaging with the content and who isn't. This lets me focus my time only on the warmest leads. The benefit is clear: maximum efficiency and no wasted time. Solving the 'Personalization at Scale' Problem (AI): The biggest challenge is always writing personalized text for hundreds of people. The AI part of Lemlist solves this by making personalization scalable. I can craft hyper-relevant intros and content, making the prospect feel like the email was written just for them. The ultimate benefit? Higher engagement, better reply rates, and turning cold prospects into actual conversations. But I have to say that what matter the most for me, is the ease of use... We can push the contact from a campaign to an other with a single click, this the kind of simplicity that I love from Lemlist. Review collected by and hosted on G2.com. Show More Rating Updated (7/15/2026) Current UserValidated ReviewerSource: Organic See what 1832 reviewers think of lemlist 4.6 out of 5 · Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/lemlist/reviews)