G2

Christina R.

Small-Business (50 or fewer emp.)

12/12/2023

"Great developing software for online communication and texting!"

5/5

What do you like best about Leadferno?

I love being able to communicate with our customers as a team. The ease of being able to make notes on any conversation is fantastic! It works well on both desktop and mobile devices. Review collected by and hosted on G2.com.

What do you dislike about Leadferno?

I would love to see a way to mark a conversation as "unread" or "needs attention" when one team member reads a new message in a chat but is not able to take care of the response. I would also love to have an audible notice on new messages added to the program for use on a desktop pc. The mobile is great, but the desktop version is a little hard to keep up with when you are busy and not able to check it every minute. Review collected by and hosted on G2.com.

What problems is Leadferno solving and how is that benefiting you?

LeadFerno gives us the ability to answer both online web inquires and text messages as team. We can make in-office notes on conversations, and follow-up with each other on keeping responses up to date. There are a still features I would love to see added, but overall, I love using LeadFerno, and Aaron has been superb in response when we have encountered problems. Review collected by and hosted on G2.com.