
The support has been absolutely impeccable. Ness and Jerome have both been fantastic throughout the entire process. They’ve always been incredibly helpful, responsive, and genuinely committed to making sure everything runs smoothly. It’s been a real pleasure working with them. Review collected by and hosted on G2.com.
There are a few areas where I think Lead Forensics could make an already useful platform even better. The filtering and categorization functions do not always work as smoothly as expected, and categorization can occasionally produce errors. It would also be great to have the option to enter dates manually when using the date selection.
There are occasionally some frustrating issues when keeping the visitor page open while assigning companies to categories, so a smoother experience there would be appreciated. The overall platform could also benefit from improvements in speed, responsiveness, and ease of use. A user-friendly mobile app would be a welcome addition as well.
These are mainly areas where I see room for further improvement rather than major concerns. The platform itself provides a lot of value, and making these parts more seamless would make the experience even better. Review collected by and hosted on G2.com.
Thank you, Lukas, for your detailed feedback. We’re delighted to hear Lead Forensics is helping your team turn anonymous website visitors into identifiable opportunities and support more targeted, relevant sales conversations.
It’s also fantastic to know Ness and Jerome have provided such exceptional support throughout your journey. We appreciate your thoughtful suggestions around filtering, categorisation, usability, and mobile access as we continue to enhance the platform experience.