G2

JL

John L.

Sr. Product Launch and Enablement Manager

Mid-Market (51-1000 emp.)

2/29/2024

"Perfect communication tool for our needs"

5/5

What do you like best about LaunchNotes?

- Simple interface that requires no learning curve

- The only thing I needed to do for implementation was type in an API key and email once to get a custom domain set up - super easy!

- Responsive team whenever I have a concern

- Able to host product comms using our own domain name

- Plenty of options for integrating with email delivery services

- Solid options for embedding release notes within our own product or existing websites

- I used this product weekly and they keep making UI enhancements which increases how much I like it! Review collected by and hosted on G2.com.

What do you dislike about LaunchNotes?

- I wish there was more opportunity for collaboration within the product. There are permissions available to have reviewers, but it would be great if reviewers could leave comments/suggestions within the product and have that be visible to the content writers.

- I wish there was a more robust contact management system. After uploading contacts there is no way to modify segmentation. Review collected by and hosted on G2.com.