last9's sales/support team was incredibly helpful in setting us up / getting us started using the platform. It has been intuitive and most importantly powerful to use. Has done a great job helping us cut through the massive amounts of telemetry data our system produces, and the insights we've gained from it have already highlighted bugs in our system and helped us identify and resolve outages before they got out of hand. Last9's high cardinality data features made it stand out from other products we considered. Review collected by and hosted on G2.com.

So far all the features I've personally needed have been there. Data is stored on and transits through last9 servers, which means for our data privacy requirements we have to sensor user data before we send it to last9. It would be great if we could self host some parts of the software such as specific trace data Review collected by and hosted on G2.com.