--- title: Lark Reviews meta_title: 'Lark Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 179 reviews by the users' company size, role or industry to find out how Lark works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 179 scale: '5' date_modified: '2026-07-12' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Lark Reviews **Vendor:** Lark Technologies **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.5/5.0 **Total Reviews:** 179 ## About Lark Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensures that teams can work efficiently from anywhere. Lark is the super app for work that consolidates chats, workflows, emails, documents, sheets, project management, and meetings in one place. Your team can plan, execute, and sync on work without disruption and focus on what matters to your business. ## Lark Pros & Cons **What users like:** - Users appreciate Lark's **seamless remote work capabilities** , enabling effective collaboration and productivity from anywhere. (15 reviews) - Users love Lark's **powerful automation features** , enabling seamless workflows and efficient task management within the platform. (10 reviews) - Users appreciate the **ease of use** of Lark, enhancing productivity and streamlining team collaboration effortlessly. (10 reviews) - Users highlight Lark's **integrated features** that enhance collaboration, productivity, and make workflows seamless and organized. (9 reviews) - Users love the **reminder feature** of Lark, enhancing productivity and ensuring timely task management effortlessly. (7 reviews) - Users appreciate the **seamless team collaboration** of Lark, enabling communication, document sharing, and task management in one platform. (7 reviews) - Speed (6 reviews) - AI Features (5 reviews) - Customization (5 reviews) - Daily Use (5 reviews) **What users dislike:** - Users experience **occasional glitches** and lag in the PC version, impacting performance and usability at times. (5 reviews) - Users find the **experience overwhelming** at first due to Lark's extensive features and complex onboarding process. (5 reviews) - Users find the **overwhelming features** of Lark complicated, making onboarding and navigation challenging for first-time use. (5 reviews) - Users feel there is a **need for more integrations** with other platforms to enhance functionality. (4 reviews) - Users often face **software glitches** that hinder functionality and can complicate the overall user experience. (4 reviews) - Connectivity Issues (3 reviews) - Lack of Chat Features (3 reviews) - Lack of Detail (3 reviews) - Users experience a **steep learning curve** with Lark, as navigating its many features can be overwhelming initially. (3 reviews) - Users experience **slow performance** during video conferences, especially when sharing screens, which affects their overall experience. (3 reviews) ## Lark Reviews ### 1. Lark: An All-in-One Powerhouse **Rating:** 5.0/5.0 stars **Reviewed by:** Karol Z. | Data centre incident response analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Lark?** Lark is like Swiss multitool knife has all inside and even though is so complex doesn't slow down your computer. I love how you can easily search for anything and everything within one software without any additional changes, its smoothly integrates with other programs and addons that can be added without a delay, as you probably predict it has also AI capability build in so no need to search outside, thanks to multi channel build hep is always one channel away **What do you dislike about Lark?** There is nothing I dislike in Lark but would be nice to be able to group the channels for ease of categorisation based on your choice. My current view is one massive group of channels **What problems is Lark solving and how is that benefiting you?** Speed of communicating with other teams and access to multiple resources from one tool is very helpful and saves me a lot of time resources. ### 2. All-in-One Collaboration That Boosts Productivity, Though Onboarding Could Be Simpler **Rating:** 3.5/5.0 stars **Reviewed by:** Fatih Y. | Search Engine Evaluator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Lark?** What I like most about Lark is how seamlessly it brings all the essential collaboration tools together in a single interface. Having chat, calendar, drive, and meetings in one place removes the “app-switching fatigue” that comes with jumping between platforms and noticeably improves my productivity. I also find that its documents (Lark Docs) make real-time collaboration feel natural, especially with embedded task lists and automated reminders, which I consider far better than what I’m used to in traditional office suites. **What do you dislike about Lark?** The platform is extremely feature-rich, but it also has a steep learning curve. Since Lark brings chat, docs, calendar, and project management together in one place, it can feel overwhelming for new team members to figure out at first, especially when they’re trying to navigate all the settings. I just wish there were more simplified onboarding tutorials that help users get comfortable with the deeper integrations without feeling lost in the interface. **What problems is Lark solving and how is that benefiting you?** Lark solves the major problem of “app-switching fatigue.” Before using Lark, my team had to bounce between Slack for chat, Zoom for meetings, and Google Docs for collaboration. Lark brings all of that together in one smooth, unified interface. For me, that means saving a lot of time and mental energy, because I no longer lose context when I move from a conversation to a document. Having a single source of truth for all our projects has also dramatically improved our team’s alignment and overall speed. ### 3. Feature-Rich and Stable, A Top Choice for Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Surendra B. | Network Reliability engineer , Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Lark?** I love that Lark is an incredibly rich tool with numerous features for messaging and collaboration, which makes managing work seamless. The integration with other tools like Jira and ticketing systems is effortless, allowing alerts and updates to be streamlined, which significantly enhances productivity. I find Lark to be very stable, with no issues experienced, and its GUI is very rich, making the user experience extremely satisfying. The initial setup of Lark was very easy, adding to its usability and convenience. The robust stability and the excellent user interface are standout features for me. I am so impressed with Lark that I would rate my likelihood to recommend it to others as a perfect 10. **What do you dislike about Lark?** Overall, I find that all of its features are quite good. There isn't much else to say, as everything works well. **What problems is Lark solving and how is that benefiting you?** I use Lark for instant messaging, managing emails, calendars, and integrating with tools like Jira. It enhances collaboration, offers robust stability, and a rich GUI, making it a valuable tool for managing various work tasks. ### 4. Lark: A Mobile-Friendly 6-in-1 App with Crisp Video Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Lark?** I love that Lark is 6 apps in one! Its very easy to read the chat threads unlike Discord and best of all its mobile friendly!. The video conferencing calls are crisp and clear and its easy to connect without having to retype in your credentials. Overall I like this app so much better than whatsapp, discord and zoom. **What do you dislike about Lark?** Sometimes I have noticed my Lark "Docs" will dissapear? not sure why its a minor glitch though and I still prefere everything in this app just because its a one stop shop! **What problems is Lark solving and how is that benefiting you?** Lark solves a communication issue with overseas sellers who I collaborate with! Its really nice because they can send documents, chat, and video conference with me without us ever having to leave the app to exchange emails. It saves a lot of back and forth. ### 5. Lark as Part of Our Daily Professional Workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Lark?** What I like most about Lark is that it brings team communication, video meetings, document collaboration, and scheduling into one workspace. This makes it easier to stay organized, collaborate in real time, and manage daily work without constantly switching between different tools. It helps our team work more efficiently and stay aligned throughout the day. **What do you dislike about Lark?** For new users, understanding all the features can take some time. The platform offers a lot of tools, which is great in the long run, but clearer in-app guidance or onboarding would make it easier for team members to get started. After the initial learning phase, the experience is smooth for daily work. **What problems is Lark solving and how is that benefiting you?** Lark solves the problem of scattered communication and disconnected work tools by bringing team chat, video meetings, document collaboration, and scheduling into a single workspace. This helps our team stay aligned, reduces confusion, and saves time that would otherwise be spent switching between multiple platforms. As a result, our day-to-day work feels more organized and productive. ### 6. Lark’s All-in-One Platform That Streamlines Communication, Docs, and Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany E. | Restaurant Account Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Lark?** What I like best about Lark is its all-in-one nature, seamlessly integrating communication, document collaboration, and task management into a single platform. T **What do you dislike about Lark?** While Lark integrates many tools, it offers fewer third-party connections compared to more specialized platforms like Slack or Microsoft Teams. Users may face integration issues that disrupt workflows. **What problems is Lark solving and how is that benefiting you?** Lark provides workflow/approval automation capabilities to reduce manual and repetitive tasks. ### 7. User-Friendly Interface, Needs Faster Message Scrolling **Rating:** 4.0/5.0 stars **Reviewed by:** Kat S. | Sr. Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Lark?** I like Lark for work communication, especially with other remote teams. I appreciate the interface, which stands out to me. Also, the connectivity to mobile is a feature I value. The initial setup of Lark was very easy. **What do you dislike about Lark?** I think Lark should improve on how to scroll on past messages. Sometimes they're too slow when you're scrolling unread messages. **What problems is Lark solving and how is that benefiting you?** Lark helps me with communication with other remote teams. ### 8. Instant and safe messaging software **Rating:** 4.5/5.0 stars **Reviewed by:** Gaurang Y. | Associate consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Lark?** Lark is a reliable tool for instantly getting in touch with people by chats, and allows to collaborate for work. Connect via audio calls, video calls, and chats seamlessly any time. It has a very versatile and easy to use UI for all the users, inbuilt with amazing widgets, tools and arrangement of everything is amazing and so easy to access and select. Lark is a leading tool in market for communication and collaboration works. Flexibility of using Lark is great feature, as it can be installed and used on laptops, mobiles phones easily. Allows to do work flexibility from any place with out restriction on the app. The platform is breeze for so many people who needs to do work different locations from there office. Its a great tool for connecting and communication with teams, customers while travelling. Its a great tool selection for all corporate employees to keep there clients engaged and connected every time. The app even allows to share docs through safely, you can also use this software for sending files internally or even with external people. It is safe for all kind or sharing and business conversations. **What do you dislike about Lark?** Some times while using the application via mobile, i have experienced that not all the feature are supported on mobile screens. **What problems is Lark solving and how is that benefiting you?** Lark was are reliable and time saving software for our organization with its great communicating and connecting facility. We are able to conduct even the video calls, the joining link can be sent in the chat instantly when ever i need to discuss about the work and projects. ### 9. Easy, Secure Group Messaging Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Thahir m. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Lark?** Easy group messaging system and high security. **What do you dislike about Lark?** Its view and appearance is not attractive. **What problems is Lark solving and how is that benefiting you?** I am using Lark to communicate with my colleagues in a project group. ### 10. Lark Boosted My Online Sales Knowledge Through Training and Collaboration with businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon R. | Founder, Wholesale, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Lark?** Lark allowed me to grow knowledge in online sells along with training and collaboration with other sellers like me **What do you dislike about Lark?** Nothing has gone wrong so cant say anything right now **What problems is Lark solving and how is that benefiting you?** Training and new knowledge and certifications for online selling ## Lark Discussions - [How does Lark app work?](https://www.g2.com/discussions/lark-how-does-lark-app-work) - 1 comment - [View Lark pricing details and edition comparison](https://www.g2.com/products/lark-lark/reviews/lark-review-9080964?section=pricing&secure%5Bexpires_at%5D=2026-07-12+16%3A40%3A48+-0500&secure%5Bsession_id%5D=2121a9b3-096a-4a8c-b9f3-8aaa0a21a444&secure%5Btoken%5D=8b8b3d9679a96f191d5fbac0ccb8a03f7e6101c829241d50f9c0bae2c296a632&format=llm_user) ## Lark Integrations - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Lark Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor **Communication** - Feedback - Confidence Levels - Messaging Integrations - Onboarding **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Design** - Graphics - Templates - Themes **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **In-store tasks - Retail Task Management Software** - Logistic activities - Order management - Shelf replenishment - Inventory and price check - Stock auditing - Store audit and compliance **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations **Goal Creation** - Team OKR - Individual OKR - Mind Mapping - Action Item Creation **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Collaboration** - Multi-User Collaboration - Real-Time Communication **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Security** - Verification - Role-Based Permission - Public vs Private **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Software Type** - Mobile - Browser Application - Desktop Application **File Types** - Export - Import - Web Publishing **Analytics and reporting - Retail Task Management Software** - Task reporting - Replenishment visibility - Shrinkage reporting **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Objectives and Key Results (OKR)** - Natural Language Interaction - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Communication** - Social Features - Tagging - Upload - Comments **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Integrate & Embed** - Calendar - Website - Applications **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Document Creation** - Proactive Assistance ## Top Lark Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,515 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,447 reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,585 reviews)