G2

Si Thu L.

Network Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

9/30/2025

"Lark software"

4.5/5

What do you like best about Lark?

A central hub for real-time communication, supporting instant messaging, group chats, threaded conversations, and file sharing. It often includes features like auto-translation for global teams and read receipts.Collaborative cloud-based document and spreadsheet creation and editing tools, allowing multiple users to work on the same file simultaneously.An integrated email client that connects with the rest of the Lark suite, bringing email communication into the collaborative platform Review collected by and hosted on G2.com.

What do you dislike about Lark?

Lark is designed primarily as an internal ecosystem. While great for working with colleagues, communication and collaboration with external clients, partners, or vendors who are not on Lark can feel less seamless than on platforms with wider, general adoption. Review collected by and hosted on G2.com.

What problems is Lark solving and how is that benefiting you?

Real-time co-editing in Docs and the easy ability to turn a chat into a video call or a calendar event into a meeting memo enhance collaboration .

It offers a robust free tier (often including unlimited video call minutes up to a certain participant count and generous cloud storage), making it very appealing to startups and small to medium-sized businesses (SMBs).Many users find the interface clean, versatile, and easy to use across desktop and mobile devices. Review collected by and hosted on G2.com.