I use the Landis Contact Center call recording function in Microsoft Teams every day, and I’m amazed by how seamlessly it integrates—as if it’s a native Teams feature. It’s easy to configure while offering powerful features, including automatic recording, which gives me peace of mind knowing I’ll never forget to hit record.
The Landis team was fantastic during setup, providing personal training and ensuring everything worked flawlessly. Even when I encountered issues unrelated to Landis but tied to Microsoft Teams itself, their support team was incredibly patient, troubleshooting with me over multiple calls at no extra charge.
When a product works exactly as promised, integrates perfectly, and comes with exceptional support—all at a reasonable price—it absolutely deserves a 5-star review. Highly recommend! Review collected by and hosted on G2.com.
Some issues are due to Microsoft Teams, not Landis, but still require troubleshooting Review collected by and hosted on G2.com.
Thank you for the positive feedback, Stijn! A core design philosophy behind Landis Contact Center is its tight integration with Microsoft Teams, ease of setup, and powerful features and reports available right out of the box. We're always excited to hear from customers who experience these benefits firsthand. We want our customers to feel supported from day one and throughout their entire journey with our product. That’s why we have a dedicated in-house support team offering free support to all customers, including 24/7 emergency assistance if needed. We're glad to hear that you had a great experience with them!