Overall, my experience with Labos has been largely positive. The product is well-designed for day-to-day laboratory work, offering a smooth and intuitive workflow that genuinely supports lab operations.

On the service side, the customer support team and the account manager was professional, responsive, and helpful, Review collected by and hosted on G2.com.

there are two areas that require improvement. The reporting module proves unreliable — different data queries on the same underlying dataset yield inconsistent results, making it difficult to trust the outputs for analytical or compliance purposes.

Additionally, there were noticeable variations in expertise across different implementers, leading to an uneven experience depending on who managed the implementation or integration during a new development, Review collected by and hosted on G2.com.