The best thing about the kustomer is that it is fast and reliable in terms of connecting with the customers, even if it's email, chat, call or even reviews from different social medias. This Kustomer has it all!! It also tracks the reviews immediately and handles it perfectly so that you can maintain/track your satisfactory score within your team or just invidividual score. Review collected by and hosted on G2.com.

Overall Kustomer is great tool that helps to connect with the customer however there's a time that if there's two ticket opened and you've called the customer the log will go to the different ticket instead on the ticket that you're working on. You have to manually select the ticket and assigned it to your self. Review collected by and hosted on G2.com.