![Daniel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel G.")
DG

Daniel G.

Executive Aide, Office of Consumer Protection

Mid-Market (51-1000 emp.)

7/18/2023

"Solid CRM that allows for a good deal of customization and connection"

3.5/5

What do you like best about Kustomer?

Kustomer has been a pretty smooth CRM to use for our organization. The customization and reporting features allow us to stay on top of meeting our SLAs. Review collected by and hosted on G2.com.

What do you dislike about Kustomer?

The learning curve can be difficult for new staff. Sometimes, incoming requests are not routed appropriately. Review collected by and hosted on G2.com.

What problems is Kustomer solving and how is that benefiting you?

Kustomer allows us to meet our customers where they are and provide direct service to them on their timeline. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 533 reviewers think of Kustomer

4.4 out of 5 · Verified reviews from real users

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