It does send messages and get the job done. One thing that's cute is that SMS messages are green. The reporting that it does product is pretty, but albeit not extremely useful. Review collected by and hosted on G2.com.

Exporting data is next to impossible, if it's something actually useful. The data that you can get through Kustomer is extremely not useful and difficult to get. You'd think for a customer service company, they'd make it really user friendly, but it's the exact opposite. Their support is pretty bad, too. Review collected by and hosted on G2.com.