It is useful if you are in a noisy environment, I used to use it for 4 years until I faced this awful technical customer service. Review collected by and hosted on G2.com.
I got extremely unprofessional and disrespectful customer service emails from their technical customer support, pushing to close the ticket despite not solving any of my issues I mentioned. Review collected by and hosted on G2.com.
Dear Abdo,
Thank you for sharing your feedback. We’re sorry to hear about your recent experience.
I wanted to follow up regarding your concerns. Our support team reviewed your case, and it appears that your subscription was canceled due to a declined payment by the bank. Unfortunately, this means the renewal now reflects our updated pricing.
To assist, we’ve provided a one-time 30% discount to help reduce the cost of repurchasing the yearly subscription. We understand this may be frustrating, but this is the best offer available at this time.
If you need any further assistance, please don’t hesitate to reach out to our support team at support@krisp.ai. We’re happy to help.