G2

Dhaval M.

Associate Network Manager

Information Technology and Services

Enterprise (> 1000 emp.)

1/21/2025

"Kovair Omnibus Platform"

4.5/5

What do you like best about Kovair Omnibus?

Easy to use to integrate with helpdesk tools like ServiceNow, Remedy. Very good graphical interface for dashboards to use analytics. Good resource for support; we get support when we are stuck integrating SharePoint for content management. I'm using this in our organization for regular operations. Review collected by and hosted on G2.com.

What do you dislike about Kovair Omnibus?

To implement the full product in an organization is a little bit difficult as everyone in management has different expectations. Review collected by and hosted on G2.com.

What problems is Kovair Omnibus solving and how is that benefiting you?

No need to move or change tabs for incidents or change requests raised by users from ServiceNow to the development team. We have to operate from ServiceNow, and automation in Omnibus does the backend process to collaborate with the development and operations team in terms of exchanging and tracking issues. Review collected by and hosted on G2.com.