--- title: Kotis Design Reviews meta_title: 'Kotis Design Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 330 reviews by the users' company size, role or industry to find out how Kotis Design works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 330 scale: '5' date_modified: '2026-07-18' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Kotis Design Reviews **Vendor:** Kotis **Category:** [Promotional Product Management Software](https://www.g2.com/categories/promotional-product-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 330 ## About Kotis Design Streamline your swag: Make, manage & ship from one platform: From employee onboarding to sales prospecting, our all-in-one swag platform supports every team across your organization. Manage everything from a centralized inventory and create unlimited branded portals — no extra tools or vendors needed. One swag platform. Total control. We’ve built a turnkey branded merchandise solution — fully in-house. Say goodbye to juggling multiple vendors. Our integrated Kotis-run warehouses let you store, kit, and ship your swag under one roof, giving you full control and consistency. Smarter fulfillment, faster shipping, lower costs. Our fulfillment centers are purpose-built for swag. With proprietary rate-shopping algorithms, fast turnaround, and global capabilities, we reduce shipping costs and make sure your swag arrives on time — even internationally. We’ll even help your team navigate customs. Bring your swag online — ditch the closet. Replace outdated swag closets with our powerful e-commerce platform. Launch retail-style merch stores, employee portals, and HR kits — all powered by a single inventory. We handle storage, fulfillment, and logistics, so you can focus on your brand. myKotis: Your command center for swag. Manage all your swag projects in one place. No more digging through catalogs — use curated showcases, review and approve proofs, and place orders, all from one user-friendly platform. Integrations and API Salesforce: Send swag directly from Salesforce with our native Salesforce app. Shopify: Pre-built Shopify integration. API: We have a JSON/REST API allowing clients to view inventory, place orders, and view order status. The API can also create one-time use redemption codes if applicable. For teams using Coupa, Kotis fits seamlessly into your procurement workflow. Our punchout integration lets employees shop swag within a governed experience—while finance keeps full control over budgets, approvals, and coding. ## Kotis Design Pros & Cons **What users like:** - Users commend Kotis Design’s **exceptional customer support** , highlighting responsiveness, efficiency, and detailed assistance throughout the design process. (16 reviews) - Users appreciate the **ease of use** of Kotis Design, finding the interface simple and intuitive for everyone. (15 reviews) - Users praise the **quick response time** of Kotis Design, enhancing collaboration and overall satisfaction with the service. (11 reviews) - Users appreciate the **timely and efficient communication** from Kotis Design, making collaboration seamless and effective. (9 reviews) - Users appreciate the **efficient process** at Kotis Design, with quick delivery and seamless order management. (9 reviews) - Users value the **excellent product quality** and outstanding customer service provided by Kotis Design. (9 reviews) - Users appreciate the **highly resourceful and responsive team** at Kotis Design, making collaboration seamless and enjoyable. (7 reviews) - Quality (7 reviews) - Time-Saving (7 reviews) - Customer Satisfaction (5 reviews) **What users dislike:** - Users feel the product is **expensive** due to high fees and unclear costs impacting overall satisfaction. (5 reviews) - Users report **low quality** in some items, with unclear prints and problematic adhesives on products. (4 reviews) - Users face **organization difficulties** with inventory and employee recognition, hindering efficiency and user experience. (3 reviews) - Users note the **high prices** of Kotis Design, though some feel the quality and service justify the cost. (2 reviews) - Users express disappointment with the **lack of variety** in innovative products available from Kotis Design. (2 reviews) - Users express concern over **limited gifting options** , wishing for more autonomy and faster processing for managers. (2 reviews) - Users express frustration over the **limited selection** , wishing for more diverse and innovative products available from Kotis Design. (2 reviews) - Time-consuming Processes (2 reviews) - Website Issues (2 reviews) - Email Issues (1 reviews) ## Kotis Design Reviews ### 1. Responsive, Easy-to-Use MyKotis Platform and Great Pricing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Kotis Design?** Kotis is very communicative and responds quickly. Their MyKotis platform is also easy to use, and I appreciate that it’s a shared space where both me, as the client, and the Kotis team can post updates and stay aligned. They also help us find good pricing based on our order quantities, which has been really helpful. **What do you dislike about Kotis Design?** At this time, I don’t really have any complaints. Even when one of our shipments was mistakenly sent to the wrong address, Kotis handled the situation quickly and professionally, and the issue was corrected soon after. **What problems is Kotis Design solving and how is that benefiting you?** Kotis allows us to order all the branded products we need from one place. They also partner with other Dexcom teams, which is a big plus because they’re already familiar with our company culture. **Official Response from Katie DeQuina:** > Thanks for sharing this. We’re glad MyKotis has made it easier to keep projects organized and give your team one place to manage branded merch, updates, and pricing support. We also appreciate you sharing your feedback on how the shipment issue was handled. Mistakes can happen and when they do, our goal is to communicate clearly, take ownership, and keep your swag program moving with as little friction as possible. It’s been great partnering with multiple Dexcom teams and getting to better understand your brand, culture, and product needs. Appreciate you taking the time to write a review. ### 2. All My Projects in One Place—No More Phone Calls or Email Chains **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea V. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Kotis Design?** The ability to manage all of my projects from the platform instead of relying on phone calls and emails. **What do you dislike about Kotis Design?** Nothing specific of “dislike” but maybe their software can be a bit more modernized - using AI and other features that can be implemented. **What problems is Kotis Design solving and how is that benefiting you?** My company uniform system. Much easier to handle with kotis now. **Official Response from Katie DeQuina:** > Thanks for sharing this, Andrea. We’re glad the platform has made it easier to manage projects in one place and cut down on phone calls and email chains. We also appreciate the feedback on modernizing the software. MyKotis is built to make swag programs, company stores, and uniform ordering easier to manage. We’re always working on improving the experience with smarter tools and features, and new updates rolled out monthly (we send a monthly newsletter about this - linking below, check out and subscribe to see new updates!) Client feedback is important to this process. If there are specific features or AI use cases you see being beneficial, please send your account team an email with some notes. They can note your feedback to our client feature requests tracking. Appreciate you taking the time to share your experience. ### 3. Responsive Team and High-Quality Products **Rating:** 5.0/5.0 stars **Reviewed by:** Kris K. | Marketing Operations Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Kotis Design?** The team is very responsive and the quality of products is high. **What do you dislike about Kotis Design?** I wish there was a self-service option for ordering and I wish I could pay immediately rather than waiting for an invoice in a separate session. **What problems is Kotis Design solving and how is that benefiting you?** being able to create several ordering pages for various teams and use cases has been really great. **Official Response from Katie DeQuina:** > Thanks for sharing this, Kris. We’re glad to hear our team has been responsive and that the product quality has met the mark. It’s also great to hear the ordering pages have helped support different teams and use cases. We appreciate the feedback on self-service ordering and payment for new product orders. Our swag programs do allow self-service ordering for products already in inventory, so it sounds like you may be referring to the ordering process for new products. MyKotis helps keep that process organized in one place, including proofs, approvals, order details, and updates so we can provide self-service through as much of your order process as possible. Though, for new product orders, we keep an extra step between order submission and payment so our team can confirm the final invoice before production. Pricing can change based on the final design, quantity, decoration, and shipping, which aren't finalized until after you submit your order. That step also helps us catch last-minute issues, like stock changes or timing concerns, before an order moves forward, saving time and disappointment later. This process also helps us keep pricing tighter instead of building in a larger cushion upfront for every order, which is what we see with most self-service options. That said, easier ordering and a smoother payment flow are absolutely things we want to keep improving, so we’re sharing this feedback with our team. If you have questions or thoughts about this, we’d love to hear it, please don’t hesitate to discuss with your account team. Thank you for taking the time to share your experience! ### 4. Exceptional Custom Design Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia M. **Reviewed Date:** February 04, 2026 **What do you like best about Kotis Design?** I loved working with Kelsey Madden at Kotis Design. She was efficient, fast to respond, and made everything quick and easy. I appreciated how she answered all my questions in detail, which left me well informed. Designing the bar mitzvah sweatshirt was pretty amazing. Kelsey Madden listened to my suggestions and incorporated them perfectly. The sweatshirt turned out great, and my kid loves the feel of it. I also appreciated Kotis Design's time efficiency and professionalism. They logically explained the timeline for ordering and delivery, which was really helpful. The initial setup was easy, and I got valuable feedback on my ideas for the design. Overall, they were great, and I appreciated everything they did. **What do you dislike about Kotis Design?** Nothing **What problems is Kotis Design solving and how is that benefiting you?** Kotis Design solved my party favor dilemma for my son's bar mitzvah. They were time-efficient, logical, and professional, clearly explaining timelines, order requirements, and delivery. It was informative and smooth. **Official Response from Madison McCausland:** > Cynthia, thank you for taking the time to write this thoughtful review. Designing something special for a bar mitzvah is a pleasure. We appreciate you trusting Kotis with such a meaningful moment and are so glad we could help with your swag! ### 5. Quality Promotional Products with Fast, Accommodating Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Megan G. | Director, Events, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Kotis Design?** Kotis offers quality promotional products and their customer service is better than I have seen. They are very quick, efficient and accommodating. It took no time to onboard with them as a new vendor. **What do you dislike about Kotis Design?** I haven't found any dislikes yet, but I am at the very beginning of our working relationship. **What problems is Kotis Design solving and how is that benefiting you?** Customer event swag, branded promotional items, and ensuring our go to market presence is professional, modern, on brand, and consistent. **Official Response from Madison McCausland:** > Megan, glad to hear the onboarding process was quick and easy and that our team delivered a high level of responsiveness and service. We pride ourselves on providing a seamless customer experience. Our team is excited to continue building the partnership as we grow together! ### 6. User-Friendly Interface, Needs Inventory Precision **Rating:** 4.0/5.0 stars **Reviewed by:** Olivia V. **Reviewed Date:** February 13, 2026 **What do you like best about Kotis Design?** I love the easy to use interface of Kotis Design. It's great for when we're sharing it with people who have never used it. It's just like a basic online shopping experience, so it's very self-explanatory. **What do you dislike about Kotis Design?** I think there are some features to the platform that could be improved, like being able to upload different files or change small things. My other issue is inventory management. It's not always the correct things that are being added back in or out. And we don't always have the most precise counts. **What problems is Kotis Design solving and how is that benefiting you?** Kotis Design helps with inventory management, ensuring our event supplies move in and out smoothly and are restocked accurately. It simplifies managing immediate flag needs and event zones, supporting our logistical needs seamlessly. **Official Response from Madison McCausland:** > Hi Olivia! My name is Madison, and I oversee our customer experience team here at Kotis. Thank you for taking the time to share your feedback, and for calling out the ease of the platform and how it supports your online shopping experience. We’re actively prioritizing improvements that make the platform more self‑service and intuitive, and several of the items you mentioned are already on our roadmap for upcoming releases. We regularly share technical updates with our program admins, so you’ll continue to see enhancements roll out there. On the inventory side, we work closely with our warehouse team to maintain accuracy and can absolutely continue cycle counts to further tighten that up. I’ll have our Platform Team Manager reach out to schedule a feedback call as well. Our in‑house development team relies heavily on feedback like this to keep improving the platform, and we truly appreciate you being a partner in that process. ### 7. Kotis = Improved Culture **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth B. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Kotis Design?** Kotis has been a HUGE improvement from our previous company store. We didn't realize it until we moved to Kotis, but we were actually stunting our own internal culture with our previous vendor. With Kotis, we've been able to Reward & Recognize employees with ease, we're excited about holiday gifts we're already working on (custom ugly sweaters - YES PLEASE), and we're rolling out New Hire store-fronts so our 100% remote employee population can get the swag they want right away upon hire, sent directly to their homes. Our experience to date has been pretty darn awesome! **What do you dislike about Kotis Design?** The only miss we've noticed so far is the opportunity for managers to be able to easily rewards & recognize their employees themselves. Today, managers have to ask HR, HR issues a Gift Card code, and the employee shops. It would be easier if the manager was able to have a budget set-up and had a dashboard where they could process a Gift Card code on their own. **What problems is Kotis Design solving and how is that benefiting you?** Kotis is allowing us to better recognize our employees. We haven't used the service yet, but we're excited to use Kotis for tradeshows as well! ### 8. Exceptional Service with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Kotis Design?** I use Kotis Design for all the swag content for our events. I appreciate their brainstorming ideas and excellent service, which really help. They are very flexible and patient, especially when we have many constituents giving their opinions. Their customer service is top-notch, and the initial setup was extremely easy. I have already recommended Kotis Design to others and would likely do so again. **What do you dislike about Kotis Design?** quality of certain items, like ceramic mugs and how the graphics were glued on. **What problems is Kotis Design solving and how is that benefiting you?** Kotis Design helps by brainstorming ideas and providing excellent service. **Official Response from Madison McCausland:** > Thank you so much for the positive review. I wanted to share a bit more context on our approach. We intentionally focus on higher‑quality, curated items rather than lower‑cost giveaways or endlessly scrolling catalogs. Our goal is to help our clients invest in swag that people actually keep, use, and see long‑term value in. We partner directly with premium retail brands like Marine Layer, Fellow, Lululemon, and more, and we create a custom showcase based on products we’ve personally tested and love along with factors like your budget, quantity and use case. Through Kotis Picks (our take on a Wirecutter‑style review), we highlight best‑selling items and evaluate them on things like quality, feel, fit, wearability after washing, and overall durability. You can explore those picks here: https://kotisdesign.com/kotis-picks. Sometimes these picks are a higher end price point, but a lot of the time we prefer the more budget friendly options that feel expensive. One of my personal favorites right now is the Cutter & Buck Coastline 1/4 zip. Our CEO just posted that this Stanley Stella shirt is the best shirt he's ever worn: https://stanleystella.com/en-us/creator-2-0-vintage-satu041#color=1401 Thanks again for the feedback - our team is here to help guide you toward swag that delivers real return and that you're happy with so please reach out to me directly if I can help further. ### 9. Simple, Human-Centered Design Process with Fast Shipping **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Kotis Design?** Simple process with human interaction to discuss design intent and quick shipping **What do you dislike about Kotis Design?** Lack of stock in desired color was not discovered until after proofing a design, forcing a redesign to an alternate color, which should have been identified earlier. **What problems is Kotis Design solving and how is that benefiting you?** Diverse branding options for more than just apparel, but physical items that employees will use regularly. **Official Response from Katie DeQuina:** > Thanks for sharing this. We’re glad the process felt simple, human, and quick. That’s exactly what we aim for when helping clients turn design ideas into useful branded merch. Your feedback on the stock issue is fair. Inventory can move quickly in swag because color and size availability often comes from shared supplier stock and can be purchased by other clients at any point. To help reduce issues like this, our typical process is to show products with available stock during selection and before starting mockups, then recheck before order submission in case anything has changed. That said, we know it’s frustrating to adjust a design after product selection or proofing has started, and we want to avoid that whenever possible. We’re sharing this with our team as a reminder to flag inventory concerns early and remove unavailable items from showcases when product options are being reviewed. Because this review is anonymous, we may not have the full context. If there’s anything we missed or if this still feels unresolved, please reach out to your account team and we’ll make sure a manager is looped in. Appreciate you taking the time to write this, and we’re glad the final product gave your team more useful branding options beyond apparel. ### 10. Amy’s Helpful Guidance Made Finding Brand-Fit Items Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Kotis Design?** Amy was very helpful once she understood the scope of the project and was able to lead us to items that fit our brand **What do you dislike about Kotis Design?** nothing-Kotis seems to be our one stop shop for everyhting need to support our brand **What problems is Kotis Design solving and how is that benefiting you?** Having access to all of the major brands helps support our brand. It also makes a difference having a knowledgeable associate who understands our industry and what we need. ## Kotis Design Discussions - [Do you plan to add a form or survey feature?](https://www.g2.com/discussions/33375-do-you-plan-to-add-a-form-or-survey-feature) - 1 comment, 2 upvotes - [What is Kotis Design used for?](https://www.g2.com/discussions/what-is-kotis-design-used-for) - 1 comment - [View Kotis Design pricing details and edition comparison](https://www.g2.com/products/kotis-design/reviews/kotis-design-review-4454434?section=pricing&secure%5Bexpires_at%5D=2026-07-18+19%3A34%3A14+-0500&secure%5Bsession_id%5D=1ab745da-42d8-4f13-aa1f-46984305758e&secure%5Btoken%5D=406b41ccbf4642c0f3f4bfd022f8772958abaea962253cf49a65cbd8ec4021f2&format=llm_user) ## Kotis Design Integrations - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## Kotis Design Features **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Logistics - Print Fulfillment** - Efficiency - Order Tracking **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Marketing Distribution** - Personalized Messaging - Website Personalization - Email Campaigns - Direct Mail **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Customization - Print Fulfillment** - Integration - Flexibility - Templates **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Integrations** - CRM Integration ## Top Kotis Design Alternatives - [Swag Pro (by Swag.com)](https://www.g2.com/products/swag-pro-by-swag-com/reviews) - 4.4/5.0 (354 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,282 reviews) - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,089 reviews)